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Channel: Veeam Support Knowledge Base
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WMI method call failed

ChallengeVeeam Endpoint Backup UI crashes with error “WMI method call failed”The follwing log file C:\Program Files\Veeam\Endpoint\UI.Tray.user name.log contains these error messages:  Error Error...

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Exporting Veeam Endpoint backups as virtual hard disk files

ChallengeVeeam Endpoint Backup can be used to export the backed up drives of a physical workstation by converting the backup files to a virtual hard drive file with the help of Veeam Backup and...

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Insufficient Storage for VSS Error "0x8004231F or Error: VSSControl:...

ChallengeThe following error occurs during backup or replication: VSSControl: -2147467259 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous...

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Cannot find anymore diff area candidates for volume

ChallengeBackup or replication of a Windows OS fails. In the Windows event logs of the machine being backed up, there is an error with ID 8193 from source VSS:Volume Shadow Copy Service error:...

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Using the Diskshadow Utility to manually test VSS operations

ChallengeThis article describes the steps needed to manually create a volume shadow copy using the Diskshadow command line utility in Windows.CauseVeeam products use the Microsoft Volume Shadow Copy...

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Validating Veeam Endpoint Backup service properties

ChallengeWhile running Veeam Endpoint Backup Free (VEB) / Veeam Agent for Windows (VAW), you receive a Services suddenly stopped working error in the VEB/VAW Control Panel. CauseVEB/VAW service is...

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Restore to a dynamic disk makes the machine unbootable

ChallengeAfter a successful restore from Veeam Recovery Media, the OS does not boot. The machine shows this message:  Operating system not foundCauseIf the OS has been restored to a dynamic disk, the...

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Update to 9.5 Failing/Unable to connect to Veeam ONE DB

ChallengeDuring upgrade to 9.5 or installation of update ONE installer is unable to see DBCauseLack of appropriate permissions on Veeam ONE DBSolutionEnsure account being used as Veeam ONE service...

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Veeam ONE Backup and Replication Event Data Collection Failures

ChallengeCorrect Backup and Replication Performance Data collection issuesCausePermissions and firewall not configured appropriatelySolutionVerify that the Account being used to connect Veeam Backup...

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Orphaned Snapshot Alarm - Change Suppression Settings

ChallengeCorrect over frequent triggering of Snapshot alarmCauseDepending on environment and when data is pulled alarm can trigger at non specified interval.SolutionWithin Monitor, go to the Alarm...

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Data not accurate in reports

ChallengeCorrect issues of data discrepancy in reportsCauseData in reporter by default is updated daily at 3:00 AM. As such any data after that will not show in reporter until next collection...

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Veeam ONE Backup and Replication Performance Data Collection Failures

ChallengeCorrect Backup and Replication Performance Data collection issuesCausePermissions and firewall not configured appropriatelySolutionVerify that the Account being used to connect Veeam Backup...

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Cannot find shadow copy of volume

ChallengeBackup job fails with the following error:    Error Cannot find shadow copy of volume VM (X:) (System.Exception) CauseThe disk ID in Windows has changed since the last backup run and does not...

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NFC connectivity troubleshooting steps

ChallengeA job fails with an error related to NFC connectivity. For example: “…Client error: NFC storage connection is unavailable…Failed to create NFC download stream.” CauseThe cause of the majority...

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How to back up deduplicated volumes with Veeam Endpoint Backup

ChallengeYou need to take a volume-level backup of a deduplicated volume with Veeam Endpoint Backup or Veeam Agent for Windows.CauseUsing exclusions in this scenario can lead to unexpected behavior,...

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Error Backup Repository ‘Repository ID #’ was not found

ChallengeRunning a Veeam Endpoint Backup (VEP) of Veeam Agent for Windows (VAW) backup job to a repository in Veeam Backup & Replication returns the following error: Error Backup repository ‘ID...

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Network adapter driver is not loaded when booting from recovery media

ChallengeWhen booting from Veeam Recovery Media, the network driver fails to boot. Manual driver injection returns "NO DEVICE ID" error and also fails.CauseThe drivers required for Intel 219 series...

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How to configure e-mail notifications

ChallengeE-mail notifications have to be configured.CauseVeeam Endpoint Backup 1.5 and Veeam Agent for Windows 2.x allow you to automatically configure email notification settings. Some email services...

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Error timed out requesting agent ports for client session. failed to...

ChallengeThe Veeam Endpoint Backup or Veeam Agent for Windows job fails with the following error message: Error AgentManagerService: Failed to start agent, Host <name of computer> The host name...

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Unable to back up disk X: due to invalid partition table

ChallengeThe backup job fails with the following error:  Unable to back up disk X: due to invalid partition tableCauseThe error is caused by a volume type which has no partition table and due to this...

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