Quantcast
Channel: Veeam Support Knowledge Base
Viewing all articles
Browse latest Browse all 4362

Validating Veeam Endpoint Backup service properties

$
0
0

Challenge

While running Veeam Endpoint Backup Free (VEB) / Veeam Agent for Windows (VAW), you receive a Services suddenly stopped working error in the VEB/VAW Control Panel.
 

Cause

VEB/VAW service is either not started or missing from the Windows Services console.
 

Solution

1. Reboot your computer and check if the error appears again.
2. If the error persists, go to Control panel > Administrative Tools and run Services. Check if the Veeam Endpoint Backup service is set to Automatic start. To change the startup type, please right click Veeam Endpoint Backup and select Properties. In the Startup Type drop down menu choose Automatic and hit Apply.
3. On the Log On tab, make sure that Log on as is set to Local System Account.
4. To restart the service manually, right click Veeam Endpoint Backup and choose Restart.
5. Set up antivirus exclusions as described in this article.

More Information

If the issue persists, check this Veeam KB article.

If the described methods do not resolve the issue, please open a support case by going to VEB/VAW Control Panel > Support > Technical Support.

Viewing all articles
Browse latest Browse all 4362

Trending Articles