Failed to load module [veeamsnap] (express version)
ChallengeWhen running a backup job in Veeam Agent for Linux, the job fails with this error message: Failed to load module [veeamsnap] with parameters [zerosnapdata=1 debuglogging=0]CauseThe veeamsnap...
View ArticleFailed to load module [veeamsnap] (extended version)
ChallengeThere is an express version of this article here.The backup session of Veeam Agent for Linux fails with message modprobe: FATAL: Module veeamsnap not found or during the installation of...
View ArticleVeeam ONE Reporter service not starting
ChallengeVeeam Reporter Scheduling Service may fail to start with the following exception: The service did not respond in a timely fashionCauseThe default timeout of 30 seconds for service start up is...
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How-To: Manually Repair a VMware Replica created by Veeam
ChallengeThis article explains how to manually revert a replica to its base disks allow it to be remapped to a replication job and used as a seed in the case that the replicas snapshot files become...
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Case administrators management: Guide for users
ChallengeStarting in Mar. 2017, only case administrators and license administrators will be able to submit support cases. Please make sure to define valid case administrators for your Veeam licenses....
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How to use DiskSpd to simulate Veeam Backup & Replication disk actions
ChallengeThe test file created by these tests do not contain any diagnostic information and will need to be manually removed after testing has concluded. All diagnostic information regarding the...
View ArticleMicrosoft KB4013429 breaks Hyper-V 2016 Backup
ChallengeAfter installing Microsoft KB4013429 update on a Hyper-V host, Hyper-V backups may fail. Removing the update may cause the host to enter a BSOD loop.CauseThe problem appears only if KB4013429...
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Full VM restore to a new Datacenter cause deletion of production VM if the...
ChallengeProduction VM will be deleted without warning if following conditions are met:1. Full VM restore to vCenter Datacenter, different from original VM Datacenter, VM was running under.2. Name of...
View ArticlevCenter Migration Utility
ChallengeIf a Virtual Machines MoRef is changed due to migration to new vCenter / inventory change in vCenter, you would receive the error "Object "vmname" is not found". Please see KB1299 for more...
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ExaGrid Storage Best Practices
ChallengeThis article documents general best practices and configuration advice when using an ExaGrid backup storage appliance with deduplication.SolutionRestoresRestores from recent backups or backup...
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Backups are removed from UI after manual rescan
ChallengeBackup files may disappear from UI and jobs may initiate active full backups after manual rescan of the repository. All repository types are affected, especially deduplicated appliances...
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Failed to start service ‘VeeamDeploySvc’ when adding Hyper-V host
ChallengeAdding a Hyper-V server to Backup Infrastructure fails with the following error message:CauseThis can be the result of a version mismatch between the .DLL and service on the Host. Check the...
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How to Move Veeam Backup & Replication Backup Files
ChallengeThis article provides a method to change the repository where backup files are stored.SolutionTo manually move Veeam Backup and Replication backup files and continue using the same job to...
View ArticleBackup Copy Seeding and Mapping for Cloud Connect
ChallengeDetails how to seed a backup copy job with cloud providersSolutionThe steps differ slightly from regular backup copy seeding. Please contact your provider for their preferred method of...
View ArticleServer does not support diffie-hellman-group1-sha1 for keyexchange
ChallengeWhen attempting to add a managed Linux server, you may receive one of the errors below.Failed to negotiate key exchange algorithmClient encryption algorithm not foundServer HMAC algorithm not...
View ArticleService Provider Licensing
ChallengeStarting with Veeam Backup & Replication 9.0 Update 2, there have been several changes to licensing for service providers.SolutionUsage reportingVeeam Backup & Replication 9.0 Update 2...
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How-To Export Windows Event Logs
ChallengeWhen submitting a support case for technical assistance, it is sometimes necessary to upload relevant Windows event logs in addition to the Veeam logs. Event logs exported using default...
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Enterprise Manager Install fails with Patched Database Error
ChallengeIf the Veeam Backup Enterprise Manager software is moved, or needs to be reinstalled and it was previously patched it errors out with the following error:CauseThe SQL database that is being...
View ArticleVeeam ONE and Automation Services
ChallengeThe suggestions below leverage the functionality of Veeam ONE in order to automate some administration tasks.CauseTo be able to use the steps below, make sure you are using Veeam Availability...
View ArticleConfiguration for VMware VSAN
ChallengeOptimize Veeam configuration for use with VMware VSANCauseYou can use any VMware Backup Proxy to backup VMs from your VSAN cluster. You may however want to reduce the network traffic generated...
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