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Volume restore fails with error "The media is write protected"

ChallengeWhen volume restore is attempted, you get the following error message:  The media is write protected. Failed to write data to fileCauseThe issue appears if the Choose How Much Of Your Drive To...

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Unable to exclude files from snapshot: Shadow Copy Optimization Writer timed out

ChallengeDuring a backup job Veeam Endpoint Backup returns the following warning:Unable to exclude files from snapshot: Shadow Copy Optimization Writer timed outThe warning occurs in the following...

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Unable to exclude files from snapshot: Shadow Copy Optimization Writer is not...

ChallengeDuring a backup job Veeam Endpoint Backup or Veeam Agent for Windows returns the following warning:  Unable to exclude files from snapshot: Shadow Copy Optimization Writer is not...

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CVS volumes are put into "Redirected access" mode when a recovery media is...

ChallengeIf Recovery Media is created on a CSV owner Hyper-V host, all CSV's that it owns will be put into "Redirected access" mode. The System event log will show the following event:   Event ID =...

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How to merge product licenses

ChallengeIn some cases you may need to merge several Veeam licenses for the same product into one license to get extended sockets capacity. A solution provided below explains how to achieve this goal...

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Warning: Partition exceeds disk layout

ChallengeThe following warning is thrown during backup job execution:  Partition <number> exceeds disk <number> layout by <number> bytes CauseVeeam Endpoint Backup and Veeam Backup...

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How to add Veeam Endpoint Backup to antivirus exclusions list

ChallengeVeeam Endpoint Backup functionality fails on a machine, where an antivirus product is installed.CauseVeeam Endpoint Backup operations are affected by virus protection tools.SolutionAdd the...

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Unable to boot from Veeam Endpoint Recovery USB

ChallengeDuring attempts to restore from a recovery USB media, the boot device is not detected, restore is impossible.CauseThe possible root causes are: incorrect boot order in the BIOS;the device is...

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Services suddenly stopped working after upgrade to Microsoft Windows 10

ChallengeAfter upgrading to Microsoft Windows 10 you receive the error message “Services suddenly stopped working” in the Veeam Endpoint Backup Control Panel.CauseThe Veeam Endpoint Backup database...

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Possible issues with cloud storages

ChallengeWhen a restore is performed on a PC which is connected to a cloud storage, issues are possible after synchronization with the cloud. Some files or folders may be reverted to an outdated state,...

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Failed logon event generated by Veeam ONE on Windows computers

ChallengeOnce in a while audit events for failed logon with bad username or password occur on Hyper V hosts and in Veeam Backup & Replication environment. The events appear to be initiated by Veeam...

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Creating a backup storage dump

ChallengeA dump of backup storage is requested by Veeam Support for troubleshooting.CauseYou can use VeeamAgent.exe to generate the required data.SolutionBegin with locating the VeeamAgent files, check...

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Failed to start service ‘VeeamDeploySvc’ when adding Hyper-V host

ChallengeAdding a Hyper-V server to Backup Infrastructure fails with the following error message:CauseThis can be the result of a version mismatch between the .DLL and service on the Host. Check the...

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HCL - EMC XtremIO

ChallengeProduct Information:  Product Family: Dell EMC XtremIO Status: Veeam Ready - Repository Classification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL Tape - ULT3580-TD4 QuestDell

ChallengeProduct Information:  Product Family: Quest Software DR Series ApplianceStatus: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to...

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HCL - iXsystems Z20

ChallengeProduct Information:  Product Family: iXsystems Z Series Status: Veeam Ready - Repository Classification Description:  Verified backup storage that supports all Veeam backup and restore...

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Removing a License from Veeam Backup and Replication or Enterprise Manager

ChallengeYou need to remove an existing Veeam Backup and Replication (VBR), Veeam Agent for Windows (VAW) or Veeam Agent for Linux (VAL) license from Veeam Backup and Replication (VBR) or Enterprise...

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Using alert description, time generated and other data in a scripted action

ChallengeThe article gives an example of how alarm data can be used in scripting actions.CauseYou would like to use alarm data in custom scripts.SolutionRun script — select this option if you want to...

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ConfigStoreRootPath cluster parameter is not defined

ChallengeThis article describes how to fix the warning/error “ConfigStoreRootPath cluster parameter is not defined” appearing in the following situations: When you add a Windows Server 2016 Hyper-V...

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The specified network name is no longer available

ChallengeWhen accessing backup files on a CIFS (SMB) repository, Veeam Backup and Replication reports either of the following errors: The specified network name is no longer available. (code 59,...

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