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“VDDK Error: 1”

ChallengeJob fails with error containing “VDDK error: 1.Unknown error”.CauseThis issue occurs when too many performance counters are being registered on the ESXi hosts vpxa process causing the process...

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VM Count incorrect when using the “Update License key Automatically” feature

ChallengeWhen using the “Update License Key Automatically” or “Update now” feature in Backup and Replication the Protected VM count does not change.SolutionThis is by design currently.  When the Update...

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Release Notes for Veeam Management Pack 8.0 Update 3

ChallengeRelease Notes for Veeam Management Pack 8.0 Update 3CausePlease confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager...

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List of Ports Used by Veeam Backup & Replication

ChallengeYou would like to know the ports used for Veeam Backup & Replication and what they apply to.SolutionVMwareVeeam Backup & Replication 9.5 -...

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Veeam Backup & Replication console slow or unresponsive

ChallengeThe Veeam Backup & Replication console is slow to respond when switching between different views. The issue is more noticeable when attempting to search through the history of jobs.CauseIn...

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Moving Veeam ONE database to a different SQL Server

ChallengeYou need to move the Veeam ONE database from the original SQL Server to a different SQL Server and change Veeam ONE Server configuration settings.SolutionTo change SQL Server or database...

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HCL Tape - Quantum Scalar i6000

ChallengeProduct Information: Product Family: Scalar Tape Devices Status: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to work with...

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HCL Tape - Quantum Scalar i500

ChallengeProduct Information:  Product Family: Scalar Tape Devices Status: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to work with...

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HCL Tape - Quantum Scalar i3 i6

ChallengeProduct Information:  Product Family: Scalar Tape Devices Status: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to work with...

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HCL Tape - IBM TS3500

ChallengeProduct Information:  Product Family: IBM Midrange Tape Library Status: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to work...

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HCL - StoreOnce with Catalyst

ChallengeProduct Information: Product Family: HPE StoreOnce w/CatalystStatus: Veeam Ready – Integrated; Veeam Ready - Repository Classification Description: Integrated storage where joint development...

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HCL - Exagrid with Data Mover

ChallengeProduct Information: Product Family: ExaGrid with Veeam Accelerated Data MoverStatus: Veeam Ready - Integrated; Veeam Ready - RepositoryClassification Description: Integrated storage where...

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HCL - Oracle ZFS

ChallengeProduct Information:  Product Family: Oracle ZFS Status: Veeam Ready - Repository Classification Description: Verified backup storage that supports all Veeam backup and restore features....

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Unable to install Backup Enterprise Manager

ChallengeAttempting to install Backup Enterprise Manager results in a ‘fail’ during port selection, with the specified HTTPS Port being unavailable.CauseThe port is already consumed by the World Wide...

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Upgrade to Veeam Backup & Replication 9.5 fails with "Unsupported SQL Version"

ChallengeUpgrade to Veeam Backup & Replication 9.5 you receive the error "Unsupported SQL Version"CauseIf you have a supported database (2008 or newer), the upgrade cannot be installed if the...

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How to: Collect Information Necessary for Cloud Connect Technical Support Cases

ChallengeGiven the additional complexity of Cloud Connect compared with standalone installations of Backup & Replication, additional logging and information is needed to expedite cases with our...

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Space Requirements for Backup Copy Jobs

ChallengeStorage space is a concern for backup copy jobs in Veeam. If the repository is insufficiently provisioned, retention can fail, leading to the repository filling up and the job failing. If this...

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Upgrade fails with “Unable to use database VeeamBackup, because it has an...

ChallengeWhen attempting to upgrade the Veeam Backup and Replication software, an error is encountered:Unable to use database VeeamBackup, because it has an unsupported compatibility level (SQL Server...

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Exporting Veeam Endpoint backups as virtual hard disk files

ChallengeVeeam Endpoint Backup can be used to export the backed up drives of a physical workstation by converting the backup files to a virtual hard drive file with the help of Veeam Backup and...

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Tape Jobs fail with I/O errors or (SCSI) Bus resets

ChallengeFailures occur during the File to tape or Backup to tape jobs. The jobname.log shows error messages similar to:  "error: The request could not be performed because of an I/O device...

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