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Backup job fails with “VIX Error Code: 13” or “Access is denied. Code: 5”

ChallengeThe backup or replication job fails with the following error message: VIX Error: You do not have access rights to this file Code: 13 OR RPC function call failed. Function name:...

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How to forcibly stop jobs that are stuck in ‘stopping’ status

ChallengeThis KB documents the process for forcibly terminating all jobs for a given Veeam Backup & Replication installation. The steps outlined in this KB will terminate all jobs. Note: Some jobs...

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Microsoft Exchange logs are not being truncated in Veeam Backup and...

ChallengeAfter upgrade to version 9.5.0.711 Microsoft Exchange logs no longer get truncated. In the Windows Application event logs you might get an error with an event ID 2034.CauseThis is a known...

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HCL - StoreOnce with Catalyst

ChallengeProduct Information: Product Family: HPE StoreOnce w/CatalystStatus: Veeam Ready - IntegratedClassification Description: Integrated storage where joint development activities between the...

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"Use Windows Session Credentials" options does not work for Veeam One...

ChallengeWhen using Internet Explorer, Veeam ONE Reporter and Business View websites keep asking for Windows credentials at logon despite enabling the “Use Windows session credentials” option.CauseBy...

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Veeam Explorer for Exchange (VEX) Restore Failure - HTTP Error 501 – Load...

ChallengeThe following KB is only relevant if a Load Balancer is being used. When attempting to use the “Restore to <email>” function the restore fails with “HTTP Error 501”. The following will...

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SureBackup: A connection attempt failed

ChallengeThe following error message can be seen in the SureBackup log:[timestamp] <01> Error    A connection attempt failed because the connected party did not properly respond after a period of...

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Fault tolerant VMs

ChallengeVeeam Backup & Replication does not allow you to add a Fault-Tolerant (FT) VM to a backup job even if FT is temporarily disabled.CauseProcessing of vSphere FT VMs is not supported in...

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Veeam Backup & Replication 9.5 Day 0 Update

ChallengeThis update is provided to enable upgrading existing installations of Veeam Backup & Replication 9.5 RTM partner preview (build 9.5.0.580) to generally available version of Veeam Backup...

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Understanding Veeam ONE 9.5 Deployment Types

ChallengeUnderstanding the difference between Optimized for Typical Deployment, Optimized for Advanced Scalability Deployment and Backup Data Only data collection modes.CauseData collection mode...

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Veeam Backup update fails with "This Veeam Backup & Replication installation...

ChallengeWhen attempting to update the Veeam Backup & Replication software, an error is encountered:This Veeam Backup & Replication installation cannot be updated automatically. Please contact...

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Licenses shortage results in Reporter collection job to finish with Warning...

ChallengeThe Reporter collection job finishes with the Warning status due to sockets number exceeded. To make sure this is the case, open the Reporter web page and navigate to Configuration >...

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License cannot be installed in Veeam ONE 9.5

ChallengeWhen installing the license file, the following error message may occur: License signature is invalidCauseSometimes the license check module is unable to process the license key...

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Release Notes for Veeam Backup & Replication 8.0 Update 3

ChallengeRelease Notes for Veeam Backup & Replication 8.0 Update 3CausePlease confirm you are running version 8.0.0.807, 8.0.0.817, 8.0.0.831, 8.0.0.917, 8.0.0.2018, 8.0.0.2021, 8.0.0.2029 or...

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ConfigStoreRootPath cluster parameter is not defined

ChallengeThis article describes how to fix the warning/error “ConfigStoreRootPath cluster parameter is not defined” appearing in the following situations: When you add a Windows Server 2016 Hyper-V...

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Backup Job or Backup Proxy rescan fails with “Failed to create processing...

ChallengeAfter installing patch 1 for Veeam Backup & Replication 8, jobs may start to fail with the following error message:[Error] Failed to create processing task for VM Error: Disk...

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Create VSS processing exclusion for vCenter Database

ChallengeThe vCenter database in most cases will be automatically excluded from the Application-Aware Image Processing process, preventing the database from being frozen or quiesced. If this does not...

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Veeam licensing

ChallengeHow is Veeam Backup & Replication licensed?SolutionVeeam licensing for all products is described here: http://veeam.com/faq.html  You can verify your license key by logging in to...

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Notification emails are not sent for backup jobs

ChallengeNotification emails are not sent for backup jobsCauseThe Veeam Backup service account is not a member of the Backup Administrators group in Veeam SolutionEmails are not being sent for backup...

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NetApp hardware VSS provider limitation

ChallengeHyper-V Backup/Replication Job utilizing NetApp Data ONTAP VSS Hardware Provider reports warning or error message:"Another shadow copy creation is already in progress. Please wait a few...

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