Backup job fails with “VIX Error Code: 13” or “Access is denied. Code: 5”
ChallengeThe backup or replication job fails with the following error message: VIX Error: You do not have access rights to this file Code: 13 OR RPC function call failed. Function name:...
View ArticleHow to forcibly stop jobs that are stuck in ‘stopping’ status
ChallengeThis KB documents the process for forcibly terminating all jobs for a given Veeam Backup & Replication installation. The steps outlined in this KB will terminate all jobs. Note: Some jobs...
View ArticleMicrosoft Exchange logs are not being truncated in Veeam Backup and...
ChallengeAfter upgrade to version 9.5.0.711 Microsoft Exchange logs no longer get truncated. In the Windows Application event logs you might get an error with an event ID 2034.CauseThis is a known...
View ArticleHCL - StoreOnce with Catalyst
ChallengeProduct Information: Product Family: HPE StoreOnce w/CatalystStatus: Veeam Ready - IntegratedClassification Description: Integrated storage where joint development activities between the...
View Article"Use Windows Session Credentials" options does not work for Veeam One...
ChallengeWhen using Internet Explorer, Veeam ONE Reporter and Business View websites keep asking for Windows credentials at logon despite enabling the “Use Windows session credentials” option.CauseBy...
View ArticleVeeam Explorer for Exchange (VEX) Restore Failure - HTTP Error 501 – Load...
ChallengeThe following KB is only relevant if a Load Balancer is being used. When attempting to use the “Restore to <email>” function the restore fails with “HTTP Error 501”. The following will...
View ArticleSureBackup: A connection attempt failed
ChallengeThe following error message can be seen in the SureBackup log:[timestamp] <01> Error A connection attempt failed because the connected party did not properly respond after a period of...
View ArticleFault tolerant VMs
ChallengeVeeam Backup & Replication does not allow you to add a Fault-Tolerant (FT) VM to a backup job even if FT is temporarily disabled.CauseProcessing of vSphere FT VMs is not supported in...
View ArticleVeeam Backup & Replication 9.5 Day 0 Update
ChallengeThis update is provided to enable upgrading existing installations of Veeam Backup & Replication 9.5 RTM partner preview (build 9.5.0.580) to generally available version of Veeam Backup...
View ArticleUnderstanding Veeam ONE 9.5 Deployment Types
ChallengeUnderstanding the difference between Optimized for Typical Deployment, Optimized for Advanced Scalability Deployment and Backup Data Only data collection modes.CauseData collection mode...
View ArticleVeeam Backup update fails with "This Veeam Backup & Replication installation...
ChallengeWhen attempting to update the Veeam Backup & Replication software, an error is encountered:This Veeam Backup & Replication installation cannot be updated automatically. Please contact...
View ArticleLicenses shortage results in Reporter collection job to finish with Warning...
ChallengeThe Reporter collection job finishes with the Warning status due to sockets number exceeded. To make sure this is the case, open the Reporter web page and navigate to Configuration >...
View ArticleLicense cannot be installed in Veeam ONE 9.5
ChallengeWhen installing the license file, the following error message may occur: License signature is invalidCauseSometimes the license check module is unable to process the license key...
View ArticleRelease Notes for Veeam Backup & Replication 8.0 Update 3
ChallengeRelease Notes for Veeam Backup & Replication 8.0 Update 3CausePlease confirm you are running version 8.0.0.807, 8.0.0.817, 8.0.0.831, 8.0.0.917, 8.0.0.2018, 8.0.0.2021, 8.0.0.2029 or...
View ArticleConfigStoreRootPath cluster parameter is not defined
ChallengeThis article describes how to fix the warning/error “ConfigStoreRootPath cluster parameter is not defined” appearing in the following situations: When you add a Windows Server 2016 Hyper-V...
View ArticleBackup Job or Backup Proxy rescan fails with “Failed to create processing...
ChallengeAfter installing patch 1 for Veeam Backup & Replication 8, jobs may start to fail with the following error message:[Error] Failed to create processing task for VM Error: Disk...
View ArticleCreate VSS processing exclusion for vCenter Database
ChallengeThe vCenter database in most cases will be automatically excluded from the Application-Aware Image Processing process, preventing the database from being frozen or quiesced. If this does not...
View ArticleVeeam licensing
ChallengeHow is Veeam Backup & Replication licensed?SolutionVeeam licensing for all products is described here: http://veeam.com/faq.html You can verify your license key by logging in to...
View ArticleNotification emails are not sent for backup jobs
ChallengeNotification emails are not sent for backup jobsCauseThe Veeam Backup service account is not a member of the Backup Administrators group in Veeam SolutionEmails are not being sent for backup...
View ArticleNetApp hardware VSS provider limitation
ChallengeHyper-V Backup/Replication Job utilizing NetApp Data ONTAP VSS Hardware Provider reports warning or error message:"Another shadow copy creation is already in progress. Please wait a few...
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