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Migrating Veeam Availability Console to a New Server

ChallengeYou need to migrate Veeam Availability Console (VAC) and its database to a new server. CauseFollow the steps below to move VAC to a new server.SolutionBefore starting the migration procedure,...

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Changing Default Ports for Veeam Service Provider Console Websites

ChallengeIt may be necessary to change the default ports for Veeam Service Provider Console Web UI or Veeam Service Provider Console RESTful API websites.CauseFollow the steps below to change the...

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How to configure antivirus exclusions to prevent interaction with Veeam...

ChallengeThis article documents antivirus exclusions that have been found to help prevent Veeam Service Provider Console from blocking for proper functioning.CauseIn some instances, antivirus can...

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Computer connection status is "Rejected" in Veeam Availability Console

ChallengeYou may see the following status for the computer in Veeam Availability Console -> "Discovery"  -> "Discovered Computers": SolutionUnder "Discovered Computers" press "Change settings…"...

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Release information for Veeam Service Provider Console v4

ChallengeRelease information for Veeam Service Provider Console v4.CausePlease confirm that you are running version 3 (build 3.0.0.2703) or later prior to upgrading. You can check this under...

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Veeam Service Provider Console – Compile and Upload Management Agent Logs

ChallengeThis article covers how to properly compile your Veeam Service Provider Console Management Agent logs (for both client agents and the Cloud Connect agent), as well as uploading logs when...

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Veeam Backup for Microsoft Office 365 4b cumulative patch KB3119

ChallengeVeeam Backup for Microsoft Office 365 4b cumulative patch KB3119.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 4b (build 4.0.0.2516) prior to installing this...

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Release notes for Veeam Backup for Microsoft Office 365 4a

ChallengeRelease Notes for Veeam Backup for Microsoft Office 365 4a.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 version 2.0, 3.0 or 4.0 prior to installing the new version...

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Release notes for Veeam Backup for Microsoft Office 365 4b

ChallengeRelease Notes for Veeam Backup for Microsoft Office 365 4b.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 version 2.0 (builds 2.0.0.567, 2.0.0.594 and 2.0.0.814),...

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Cannot install Veeam ONE Agent from the Monitor client console (the option is...

ChallengeCannot install Veeam ONE Agent from the Monitor client console to the Veeam Backup&Replication server(s) because the Install agent option is grayed in the action panel and shortcut...

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Release Information for Veeam Availability for Nutanix AHV 1.0 Update 3

ChallengeRelease Notes for Veeam Availability for Nutanix AHV 1.0 Update 3.This update supersedes Veeam Availability for Nutanix AHV 1.0 Update 2. SolutionVeeam Availability for Nutanix AHV 1.0 Update...

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Release notes for Veeam Backup for Microsoft Office 365 4a

ChallengeRelease Notes for Veeam Backup for Microsoft Office 365 4a.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 version 2.0, 3.0 or 4.0 prior to installing the new version...

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Release notes for Veeam Backup for Microsoft Office 365 4b

ChallengeRelease Notes for Veeam Backup for Microsoft Office 365 4b.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 version 2.0 (builds 2.0.0.567, 2.0.0.594 and 2.0.0.814),...

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Veeam Backup for Microsoft Office 365 4b cumulative patch KB3119

ChallengeVeeam Backup for Microsoft Office 365 4b cumulative patch KB3119.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 4b (build 4.0.0.2516) prior to installing this...

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Support Partners Case Management

ChallengeA new feature on the ProPartner Portal allows all registered users of your organization to submit and manage Veeam support tickets on behalf of your customers. Previously, with Case...

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How to customize welcome email template in the Veeam Service Provider Console

ChallengeService providers need to change Welcome emails sent out to their customers by the Veeam Service Provider Console.CauseStarting from Veeam Service Provider Console v4, service providers can...

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Veeam Backup & Replication 10 Cumulative Patch 1

ChallengeRelease notes for Veeam Backup & Replication 10 Cumulative Patch 1.CausePlease confirm that you are running version 10 (build 10.0.0.4461) prior to installing this update. You can check...

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Release Information for Veeam Backup & Replication 10

ChallengeRelease information for Veeam Backup & Replication 10.NOTE: A cumulative hotfix rollup that addresses issues reported by customers on the original build of v10 GA is now available, click...

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Release Notes for Veeam Backup & Replication 10 Day 0 Update

ChallengeThis  "Day 0" update is intended only for environments where Veeam Backup & Replication 10 RTM (10.0.0.4442) is installed.If you are running Veeam Backup & Replication 10 GA build...

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Win32 error: The network path was not found. Code 53

ChallengeYou receive the following error within moments of a job starting: Cannot connect to the host's administrative share. Host:  [VM hostname or IP]. Account: [domain\user].Win32 error: The network...

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