Clik here to view.
How to migrate backup data to Object Repository
ChallengeVeeam Backup for Microsoft Office 365 4.0 introduced a new type of a repository - the Object Storage repository. You may want to migrate your existing backups to this new repository and store...
View ArticleClik here to view.
Collecting Diagnostic Information for Veeam Plugin for Oracle RMAN
ChallengeThis KB article shows how to collect the diagnostic information that may be needed if you create a Veeam Plugin for Oracle RMAN support case. SolutionGather logs according to sections below....
View ArticleClik here to view.
Internet access from Virtual Lab
ChallengeYou need to be able to access the Internet from the isolated Virtual Lab.SolutionNOTE: The function documented in this KB enables the virtual lab proxy appliance to act as an internet proxy....
View ArticleSureBackup: Error: Mount with leaseId already activated
ChallengeWhen running a SureBackup Job, you receive this error in the summary: "Error: Mount with leaseId 'xxx-xxx-xxx-xxx-xxx-xxx' already activated."When the performance of the NFS datastore is...
View ArticleClik here to view.
Installing Patch 1376 on Veeam Availability Console Azure Marketplace Appliance
ChallengeApplying this update to a Veeam Availability Console (VAC) Azure Appliance fails with: "A newer version of this application is already installed on this computer. If you wish to install this...
View ArticleVeeam Availability Console U1 Cumulative Patch 1913
ChallengeVeeam Availability Console U1 Cumulative Patch 1913.This update supersedes Veeam Availability Console U1 Cumulative Patch 1850.CausePlease confirm you are running version 2.0.2.1750 or later...
View ArticleClik here to view.
How to: Collect Information Necessary for Cloud Connect Technical Support Cases
ChallengeGiven the additional complexity of Cloud Connect compared with standalone installations of Backup & Replication, additional logging and information is needed to expedite cases with our...
View ArticleClik here to view.
Veeam Backup & Replication - Steps to Compile and Upload Logs
ChallengeIf you are a Cloud Provider gathering logs from your infrastructure please see: https://www.veeam.com/kb2096 This article covers how to properly compile your logs in Veeam Backup &...
View ArticleClik here to view.
How to locate and collect VSS/VIX log files from Guest OS
ChallengeNeed to locate VSS and VIX log files for troubleshooting purposes.CauseWhile investigating an issue related to Application Aware Processing or Indexing additional logs must be gathered...
View ArticleHow to deploy Veeam Service Provider Console Communication Agent via PowerShell
ChallengeSome deployment scenarios may require that the Veeam Service Provider Console Communication Agent is deployed via Windows PowerShell in the silent mode.SolutionRun Windows PowerShell as...
View ArticlePreferred network rules – specify IP ranges other than automatic DNS...
ChallengeIn the preferred network rules, you need to specify IP ranges for Microsoft Hyper-V server or Off-host backup proxy other than ranges received by automatic DNS resolution.CauseIn the...
View ArticleClik here to view.
Veeam Availabiltiy for Nutanix AHV 1.0 script for e-mail reporting
ChallengeCurrently, Veeam Availability for Nutanix AHV 1.0 does not support Job Email Notifications. To resolve this until the feature is implemented, a script has been developed to provide Daily Email...
View ArticleRestore a deleted vCenter Server Appliance (VCSA) with High Availability (HA)...
ChallengeYou need to restore a vCenter Server Appliance (VCSA) with the original name and to the original location. Before the VCSA got corrupted or was deleted, High Availability (HA) was enabled in...
View ArticleCollecting Additional Diagnostic Information for Oracle Processing Cases
ChallengeAn issue with backing up of the Oracle database server and/or removal of Oracle archived logs is suspected. Veeam Technical Support would like to gather some information from your servers and...
View ArticleRelease information for Veeam Service Provider Console v4
ChallengeRelease information for Veeam Service Provider Console v4.CausePlease confirm that you are running version 3 (build 3.0.0.2647) or later prior to upgrading. You can check this under...
View ArticleCollecting Additional Diagnostic Information for Oracle Processing Cases
ChallengeAn issue with backing up of the Oracle database server and/or removal of Oracle archived logs is suspected. Veeam Technical Support would like to gather some information from your servers and...
View ArticleClik here to view.
How to use DiskSpd to simulate Veeam Backup & Replication disk actions
ChallengeThis document contains information on how to use Microsoft© DiskSpd to simulate Veeam Backup & Replication disk actions to measure disk performance. The test file created by DiskSpd does...
View ArticleVeeam Backup for Microsoft Office 365 4b cumulative patch KB3119
ChallengeVeeam Backup for Microsoft Office 365 4b cumulative patch KB3119.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 4b (build 4.0.0.2516) prior to installing this...
View ArticleRelease Notes for Veeam Backup & Replication 10 Day 0 Update
ChallengeThis "Day 0" update is intended only for environments where Veeam Backup & Replication 10 RTM (10.0.0.4442) is installed.If you are running Veeam Backup & Replication 10 GA build...
View ArticleVeeam Backup for Microsoft Office 365 4b cumulative patch KB3119
ChallengeVeeam Backup for Microsoft Office 365 4b cumulative patch KB3119.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 4b (build 4.0.0.2516) prior to installing this...
View Article