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License Auto Update fails after applying Update 4

ChallengeLicense Auto Update failsCauseAny licenses obtained prior to U4 are now known as ‘Legacy Licenses’. Auto Update functionality cannot migrate a Legacy License to the new Veeam Instance License....

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Veeam Backup & Replication support for VMware vSphere

ChallengeThis article describes Veeam Backup & Replication support for different VMware vSphere versions.CauseThe earlier versions of Veeam Backup & Replication may not support the latest...

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Windows Storage Server support

ChallengeThe article describes which Veeam Backup & Replication components can be installed on Windows Storage Server OS platform.CauseWindows Storage Server and Windows Server are built on the...

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HCL - SUSE Enterprise Storage v5.5 [HDD]

Challenge Product Information: Company name: SUSEProduct Family: Enterprise StorageStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and...

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HCL - SUSE Enterprise Storage v5.5 [SSD]

Challenge Product Information: Company name: SUSEProduct Family: Enterprise StorageStatus: Veeam Ready - Repository*Classification Description: Verified backup storage that supports all Veeam backup...

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Veeam update fails with "This Veeam Backup & Replication / Veeam ONE...

ChallengeWhen attempting to update the Veeam Backup & Replication or Veeam ONE software, an error is encountered:This Veeam Backup & Replication / Veeam ONE installation cannot be updated...

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SQL VSS Writer is missing: databases will be backed up in crash-consistent...

ChallengeJob reports warning "SQL VSS Writer is missing: databases will be backed up in crash-consistent state and transaction log processing will be skipped"Running vssadmin list writers shows that...

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Veeam Agent for Microsoft Windows deployment fails with “Failed to call RPC...

ChallengeWhen a computer is being added to protection group, Veeam Agent for Microsoft Windows deployment starts and  fails with the following:  Info [UploadManager] Checking windows package...

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Job reports warning "Failed to truncate transaction logs for SQL instances:...

ChallengeJob may report warning: "Failed to finalize guest processing. Details: Failed to process 'TruncateSQLLog' command. Failed to truncate transaction logs for SQL instances: <instance name>....

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vPower NFS Troubleshooting Mounting Issues

ChallengeDuring SureBackup, Instant Recovery, or Other-OS FLR operation, you receive the error:  "Error during the configuration of the host: NFS Error: Unable to Mount filesystem: Unable to connect to...

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How to test manually mounting NFS folder

ChallengeThis KB documents how to manually mount the vPower NFS Datatstore to an ESXi host, using the vSphere Client and vSphere Web Client. This action is performed as part of the troubleshooting...

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The user has not been granted the requested logon type on this computer

ChallengeAlthough the nWorks service account has local administrator rights and is a member of the nWorks Enterprise Manager Accounts local group, nWorks Collector and Enterprise Manager cannot be...

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Veeam Explorer for Microsoft Exchange Javascript Execution Vulnerability

ChallengeThe vulnerability allows execution of arbitrary code in emails containing inline Javascript.NOTE: This has been corrected in Veeam Backup for MIcrosoft Office 365 version 3 and Veeam Backup...

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Enterprise Manager works with http, but not with https

ChallengeFailure when trying to access Enterprise Manager thorugh the web via https. The web interface of Enterprise Manager works with http, but not with https.SolutionTo resolve: Clear browser's...

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Job Planning

ChallengeTo ensure sufficient use of resources and faster jobs performance, it is important to plan your backup, replication and copying jobs in a proper way. SolutionFor information regarding Job...

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How To Refine nWorks Data Collection in SCOM

ChallengeNWorks offers "Collection Interval" and "Interval Multipliers" to control what the nWorks collectors send to SCOM. Sometimes this isn't granular enough, and customers want to control further...

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NWorks Metric Definitions and VC Events

ChallengeSome customers want to create custom alerts, change settings within their VC, or verify what type of data is being collected.  Veeam supplies a list of what Metrics and Events that we use for...

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Virtual Appliance or SAN mode fails on a localized proxy server

ChallengeHot-add or SAN mode fails on a localized proxy.In the job log, you can see the following error:Info           [AP] (2a1a) output: 2012-01-26T12:07:14.429+01:00 [02252 error 'Default'] Cannot...

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Installing Reporter Without a Connection to the Internet

ChallengeReporter typically requires an internet connect to be installed on a server if the server doesn't have .Net 3.5 or SQL already installed.  If you do not have an internet connection, the...

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Installing Veeam Reporter on a machine without internet connection

ChallengeInstallation of Veeam Reporter might fail with the following error:Veeam Reporter tries to download SQL Server with SSRS and .NET from the Internet by default, if they are not already...

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