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How to create a support case
ChallengeThis KB article was created to document how to create a case with Veeam Support via the customer portal. Note: In order to create a support case for Veeam Endpoint Backup, open the...
View ArticleVeeam Availability Console 3.0 RESTful API backward compatibility
ChallengeThis article describes improved Veeam Availability Console v3 RESTful API functionality that may retrieve different data compared to previous versions.Cause/Jobs: LastRun or EndTime now...
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How to create a support case
ChallengeThis KB article was created to document how to create a case with Veeam Support via the customer portal. Note: In order to create a support case for Veeam Endpoint Backup, open the...
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Deduplication Appliance Best Practices
ChallengePerformance or deduplication ratio is low when backing up to a deduplication enabled storage appliance from Veeam Backup & Replication. Please note that following article does not pertain...
View ArticleArchitecture Guidelines for deduplicating storage systems
ChallengeThe following Veeam technologies are dependent on primary backup storage random I/O performance: Instant VM RecoveryWindows and Linux File Level RecoveryCloud TierCloud...
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ERROR_NO_DEVICE_ID is thrown while trying to load a driver using Veeam Agent...
ChallengeWhen performing a Bare Metal restore using Veeam Agent Recovery Media storage or network devices are not visible in the system. When you try to load a driver for the device an...
View ArticleReFS. Known issues
ChallengeBackup job retention processing on ReFS-based backup repositories leads to following issues: Repository server becomes unresponsive or crashes.I/O performance on the server is reduced...
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ERROR_NO_DEVICE_ID is thrown while trying to load a driver using Veeam Agent...
ChallengeWhen performing a Bare Metal restore using Veeam Agent Recovery Media storage or network devices are not visible in the system. When you try to load a driver for the device an...
View ArticleVeeam Availability Console 3.0 upgrade considerations
ChallengeUnder certain circumstances upgrade to Veeam Availability Console v3 may fail leaving configuration database in a non-consistent stateCauseThe issue occurs when one or more tenants from the...
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Using the Diskshadow Utility to manually test VSS operations
ChallengeThis article describes the steps needed to manually create a volume shadow copy using the Diskshadow command line utility in Windows.CauseVeeam products use the Microsoft Volume Shadow Copy...
View ArticleCall execution timeout (100000ms)
ChallengeCertain operations over SSH time out after 100 seconds. The following error message is present, either in the job statistics or the debug logs: Call execution timeout (100000 ms)...
View ArticleSureBackup performance impacted after installing Veeam Backup & Replication...
ChallengeYou may notice SureBackup job performance degaradation and higher space utilization after upgrading to Veeam Backup & Replication 9.5 U4 (9.5.4.2615).CauseUpgrade to Veeam Backup &...
View ArticleCall execution timeout (100000ms)
ChallengeCertain operations over SSH time out after 100 seconds. The following error message is present, either in the job statistics or the debug logs: Call execution timeout (100000 ms)...
View ArticleVeeam Availability Console v3 Patch 1 (build 2703)
ChallengeVeeam Availability Console v3 Patch 1 (build 2703)CausePatch 1 addresses the issue with Veeam.MBP.Service excessive memory consumption. Please confirm you are running version 3.0.0.2647 prior...
View ArticleTape Library is shown as offline
ChallengeThe Tape Library with user-created media pools are shown as "offline". A duplicate of the Tape Library, without media pools is shown online instead. CauseIssue can occur from changing device...
View ArticleMapping an existing Veeam Agent backup chain to a Veeam Backup & Replication...
ChallengeYou need to map an existing Veeam Agent backup chain to a Veeam Backup & Replication repository.CauseThere are no features in Veeam Agent that would allow mapping existing backups to Veeam...
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VMware Cloud on AWS Support. Considerations and Limitations
ChallengeVMware Cloud on AWS is a vSphere environment running on AWS hardware, that needs some specific preparation to allow Veeam Backup & Replication v9.5 Update 4a or newer to work with it....
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Network name cannot contain the following symbols: ~`!@#$%^&*+=;'>
ChallengeVeeam incorrectly displays portgroups in Virtual Lab -> Settings -> Isolated Networks and when trying to add such a port group the following message box is displayed:CauseIt is a known...
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VMware Cloud on AWS Support. Considerations and Limitations
ChallengeVMware Cloud on AWS is a vSphere environment running on AWS hardware, that needs some specific preparation to allow Veeam Backup & Replication v9.5 Update 4a or newer to work with it....
View ArticleVirtual disk size is not a multiple of 1KB
ChallengeBackup Copy job might fail with error:Inline data validation detected that the target backup file is corrupted, but correction has failedRestore job might fail with error:Declared and actual...
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