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HCL - dsmISI

ChallengeProduct Information: Product Family: dsmISIStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - QNAP TVS-EC1280U-SAS-RP-R2

ChallengeProduct Information: Product Family: TVS-ECx80U-SAS R2 SeriesStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - RedHat Ceph Storage 3.1

ChallengeProduct Information: Product Family: RedHat Ceph Storage 3.1Status: Veeam Ready – ArchiveClassification Description: Verified disk archive storage that can be used as a Backup Copy target....

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HCL - QNAP TS-1685

ChallengeProduct Information: Product Family: QNAP TS-1685Status: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - QNAP TVS-873

ChallengeProduct Information: Product Family: QNAP TVS-873Status: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - QNAP TDS-16489U

ChallengeProduct Information: Product Family: QNAP TDS-16489UStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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Veeam Agent – Setup ADK/AIK for Recovery Media

ChallengeVeeam Recovery Media Creation process is failing. The error will typically be:Windows recovery image file not found: CauseVeeam Recovery Environment is built off the Windows Recovery...

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Veeam Availability Console U1 Cumulative Patch 1824

ChallengeVeeam Availability Console U1 Cumulative Patch 1824CausePlease confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1824. You can check this under...

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Veeam Backup & Replication Data Collection Failures

ChallengeVeeam ONE raises Events data collection failure against Veeam Backup and Replication server.CausePermissions, UAC configuration and firewall settings need to be configured.SolutionVerify that...

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Veeam Availability Console U1 Cumulative Patch 1850

ChallengeVeeam Availability Console U1 Cumulative Patch 1850.CausePlease confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1850. You can check this under...

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Network name cannot contain the following symbols: ~`!@#$%^&*+=;'>

ChallengeVeeam incorrectly displays portgroups in Virtual Lab -> Settings -> Isolated Networks and when trying to add such a port group the following message box is displayed:CauseШt is a known...

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Direct-SAN Transport mode – Requirements and Troubleshooting

ChallengeDirect-SAN transport fails or configuration assistance is needed.SolutionYou must disable automount in diskpart on the proxy that the volumes are presented to, to ensure that VMFS volumes are...

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How to collect and submit logs for Veeam ONE

ChallengeIn some cases, logs are requested by Veeam Support to help diagnose issues.CauseFollow the steps below to collect and upload the log files for further analysis.SolutionExport Logs In the Veeam...

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How to collect and submit logs for Veeam Management Pack

CauseIn some cases, logs are requested by Veeam Support to help diagnose issues.SolutionFor VMware infrastructure:  1. Open Veeam Virtualization Extensions for System Center console:      2. Open Veeam...

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How to Move the VBRCatalog Folder

ChallengeThe VBRCatalog is by default located at C:\ on the Veeam Server, and you may need to change the location.Cause SolutionYou will need to make changes to the registry to change the VBRCatalog...

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Case administrators management: Guide for users

ChallengeStarting in Mar. 2017, only the License Administrator and designated Case Administrators are able to submit support cases. Please be sure to verify your License Administrator and define valid...

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Appliance Mode (Hotadd) Requirements and Troubleshooting

ChallengeAppliance mode (HotAdd) fails or configuration assistance is needed. The following is shown in the statistics window while processing a VM or could be found within the logs: "HotAdd is not...

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Cloned Nimble volumes are not visible

ChallengeBy default, cloned Nimble Volumes are not shown in Veeam Backup and Replication UI and cannot be interacted with. However you can implement registry setting that will enable Nimble cloned...

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Red Hat Enterprise Linux kernel 2.6.32-754.6.3 is not supported by Veeam...

ChallengeVeeam Agent for Linux may cause an operating system crash on machines running Red Hat Enterprise Linux (RHEL) or its derivatives (CentOS, Oracle Linux) with Linux kernel version 2.6.32-754.6.3...

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Veeam Availability for Nutanix backup fails after upgrade to AOS 5.8.0.1 and...

ChallengeVeeam Availability for Nutanix backup job fails with: Backup VM [ID: 4a89ffc5-68b3-4be0-b117-0591dcec184e' Name: 'MYVM’] failed. Error: Backup was unsuccessful. Preparing VM for backup failed,...

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