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How to collect and submit logs for Veeam ONE

ChallengeIn some cases, logs are requested by Veeam Support to help diagnose issues.CauseFollow the steps below to collect and upload the log files for further analysis.SolutionExport Logs In the Veeam...

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Microsoft SQL Server processing with Update 3a

ChallengeAfter upgrading Veeam Backup & Replication 9.5 to Update 3a, you may notice  warning or failures on the following operations: Back up of SQL Server transaction logs;Truncation of SQL...

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Veeam marks a Data tape as a Cleaning tape

ChallengeUnder specific circumstances, Veeam inadvertently marks a legitimate tape as a cleaning tape, removing it entirely from view in VBR console.CauseThis appears to happen when there is an...

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Tape media not visible in the GUI

ChallengeTape media that is labelled with barcodes starting with “CLN” or “CLR” is not visible in Veeam Backup & Replication GUI (Shell).CauseTapes with labels starting with “CLN” or “CLR” are...

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Release Notes for Veeam Management Pack 8.0 Update 6

ChallengeRelease Notes for Veeam Management Pack 8.0 Update 6CausePlease confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager...

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“Error: Specified argument was out of the range of valid values.” in...

ChallengeSharePoint Online and/or OneDrive backup jobs fail with the following error:  25/07/2018 10:05:17 PM 61 (6188) Error: Specified argument was out of the range of valid values. 25/07/2018...

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Veeam marks a Data tape as a Cleaning tape

ChallengeUnder specific circumstances, Veeam inadvertently marks a legitimate tape as a cleaning tape, removing it entirely from view in VBR console.CauseThis appears to happen when there is an...

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Tape media not visible in the GUI

ChallengeTape media that is labelled with barcodes starting with “CLN” or “CLR” is not visible in Veeam Backup & Replication GUI (Shell).CauseTapes with labels starting with “CLN” or “CLR” are...

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Enable SQL Database exclusions from application-aware image processing

ChallengeA SQL database can be excluded from Veeam Application-Aware Image processing SolutionThe solution below will instruct you on how to enable and use the DBExclusion menu that is built-in to...

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HCL - Spectra Verde Array

Challenge Product Information: Product Family: Spectra Verde ArrayStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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ReFS. Known issues

ChallengeBackup and Backup Copy synthetic operations like retention (merge) or synthetic full creation on ReFS based repositories could lead to following issues: Memory exhaustion on repository servers...

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SQL VSS Writer is missing: databases will be backed up in crash-consistent...

ChallengeJob reports warning "SQL VSS Writer is missing: databases will be backed up in crash-consistent state and transaction log processing will be skipped"Running vssadmin list writers shows that...

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How to configure antivirus exclusions to prevent interaction with Veeam...

ChallengeThis article documents antivirus exclusions that have been found to help prevent antivirus software from interrupting Veeam Backup & Replication communications with components such as...

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“Unauthorized” error is thrown by SharePoint Online and/or OneDrive for...

ChallengeBackup jobs for SharePoint Online and/or OneDrive items fail with any of the following errors: 07-08-2018 11:11:39 3 (6640) Error: The request failed with HTTP status 401: Unauthorized....

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NFC connectivity troubleshooting steps

ChallengeA job fails with an error related to NFC connectivity. For example: “…Client error: NFC storage connection is unavailable…Failed to create NFC download stream.” CauseThe cause of the majority...

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HCL - Fujitsu ETERNUS CS8000 S7 VTL

Challenge Product Information: Product Family: Fujitsu ETERNUS CSStatus: Veeam Ready - TapeClassification Description: Tape solution where available hardware features have been tested to work with...

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HCL - QNAP ES1640dc v2

Challenge Product Information: Product Family: ES1640dc v2Status: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - QNAP TES-x85U

Challenge Product Information: Product Family: TES-x85UStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - Dell EMC Isilon

ChallengeProduct Information: Product Family: Dell EMC IsilonStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - QNAP TVS-882

ChallengeProduct Information: Product Family: QNAP TVS-882Status: Veeam Ready - Repository Classification Description: Verified backup storage that supports all Veeam backup and restore...

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