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How to merge product licenses

ChallengeA license file installed to your Veeam software replaces the information from the previous license. A merged license file allows for increased socket capacity by combining licenses from...

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How to Install Veeam PowerShell Snapin

ChallengeThis article documents how to install the optional PowerShell Snapin when Veeam Backup & Replication version 8 or less is installed. Note: Starting with Veeam Backup & Replication 9.x...

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VMware Cloud on AWS Support. Considerations and Limitations

ChallengeVMware Cloud on AWS needs some specific preparation to allow Veeam Backup & Replication v9.5 Update 3 or newer to work with it. Some of VMware features and permissions are not granted by...

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Object with reference was not found in hierarchy cache

ChallengeTask fails with the error message, “Task failed Error: Object with reference '<moref>' was not found in hierarchy cache” This issue can be confirmed by editing the job, navigating to...

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Veeam Availability Orchestrator cannot add vCenter Server or standalone host...

ChallengeWhen you try to add a VMware vCenter Server or a standalone VMware ESXi with a different time zone, the operation may fail with an error informing that time difference between Veeam...

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How to move the Veeam Backup & Replication software to another server

ChallengeYou need to move Veeam Backup & Replication software and database to a new server.SolutionNote: This section will refer to the server where Veeam Backup & Replication is installed...

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Veeam Availability Orchestrator cannot add vCenter Server or standalone host...

ChallengeWhen you try to add a VMware vCenter Server or a standalone VMware ESXi with a different time zone, the operation may fail with an error informing that time difference between Veeam...

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Start new backup set

ChallengeYou need to force a Backup job or Backup Copy job to create a new backupset. or The backup files have been removed from disk, and you need to remove the file references from Veeam's...

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Job reports warning "Failed to truncate transaction logs for SQL instances:...

ChallengeJob may report warning: "Failed to finalize guest processing. Details: Failed to process 'TruncateSQLLog' command. Failed to truncate transaction logs for SQL instances: <instance name>....

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HCL - Spectra Logic Tape Family T-380

ChallengeProduct Information: Product Family: Spectra Logic Tape Libraries Status: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to work...

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HCL - Spectra Logic Tape Libraries

ChallengeProduct Information: Product Family: Spectra Logic Tape Libraries Status: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to work...

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Updating Veeam Availability Console Azure Appliance

ChallengeApplying this update to a Veeam Availability Console (VAC) Azure Appliance fails with: "A newer version of this application is already installed on this computer. If you wish to install this...

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Veeam Data Privacy Policy

ChallengeGeneral Data Protection Regulation (GDPR) comes into effect on May 25, 2018.SolutionIf you would like to: Delete your personal informationUnsubscribe from marketing communicationsGet or update...

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How to use Secure FTP with Veeam

ChallengeIn the course of working with Veeam Support you may be asked to provide log files. If a security policy is in place that prevents you from uploading those logs via FTP protocol, this article...

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Veeam Backup & Replication - Steps to Compile and Upload Logs

ChallengeIf you are a Cloud Provider gathering logs from your infrastructure please see:  https://www.veeam.com/kb2096 This article covers how to properly compile your logs in Veeam Backup &...

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How to manually backup a SQL DB

ChallengeThis article documents how to manually backup a Microsoft SQL Database.SolutionUsing SQL Server Management Studio Open Microsoft SQL Server Management Studio (May need to be installed...

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Collecting Diagnostic Information for Veeam Agent for Microsoft Windows

ChallengeThis KB article shows how to collect the diagnostic information that may be needed if you create a Veeam Agent for Microsoft Windows support case.SolutionGather logs using the four sections...

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How-To: Manually Repair a VMware Replica created by Veeam

ChallengeThis article explains how to manually revert a replica to its base disks allow it to be remapped to a replication job and used as a seed in the case that the replicas snapshot files become...

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How to use DiskSpd to simulate Veeam Backup & Replication disk actions

ChallengeThis document contains information on how to use Microsoft© DiskSpd to simulate Veeam Backup & Replication disk actions to measure disk performance. The test file created by DiskSpd does...

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HCL - HPE 3PAR

ChallengeProduct Information:  Product Family: 3PAR Status: Veeam Ready - Integrated Classification Description: Integrated storage where joint development activities between the manufacturer and Veeam...

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