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Collecting Diagnostic Information for Veeam Agent for Microsoft Windows

ChallengeThis KB article shows how to collect the diagnostic information that may be needed if you create a Veeam Agent for Microsoft Windows support case. CauseOnce you have gathered all the logs...

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HCL - Quest DR4300

ChallengeProduct Information:  Product Family: DR Series Disk Backup Appliances Status: Veeam Ready – Archive Classification Description: Verified disk archive storage that can be used as a Backup Copy...

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HCL - Dell EMC Isilon

ChallengeProduct Information:  Product Family: Dell EMC Isilon Status: Veeam Ready Repository Classification Description: Verified backup storage that supports all Veeam backup and restore features....

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HCL - NexentaStor

ChallengeProduct Information:  Product Family: NexentaStor Status: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - SUSE Enterprise Storage v5 SDS

ChallengeProduct Information:  Product Family: SUSE Enterprise Storage Status: Veeam Ready – Archive Classification Description: Verified disk archive storage that can be used as a Backup Copy target....

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HCL - QSAN XCubeSAN XS3200

ChallengeProduct Information:  Product Family: XCubeSAN Status: Veeam Ready – Archive Classification Description: Verified disk archive storage that can be used as a Backup Copy target.  Synthetic full...

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Restoring GPT Disk to Incompatible Legacy BIOS System

ChallengeAfter selecting a restore point during the bare metal restore configuration, the following message pops up:  OS disk in backup uses GPT disk. This may cause boot issues on BIOS systems. If...

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Repository Unavailable to Veeam Agent for Microsoft Windows Installed on a...

ChallengeThe behavior described here can be observed in the following configuration:- multiple installations of Veeam Agent for Microsoft Windows (VAW) are targeted at a Veeam Backup and Replication...

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Changing Default Ports for Veeam Availability Console Websites

ChallengeIt may be necessary to change the default ports for Veeam Availability Console Web UI or Veeam Availability Console RESTful API websites.CauseFollow the steps below to change the default...

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Disabling collection of historical performance data

ChallengeIf the Veeam ONE Monitor Server service was stopped for some time or a new vCenter server has just been added, Veeam ONE attempts to import past performance data for this time interval from...

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High Veeam ONE Database IOPS Index

ChallengeStarting with version 9, Veeam ONE database server shows high IOPS usage of approximately 700-800 operations per second with regular spikes exceeding 2500 operations every 5 minutes.CauseAs a...

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How to enable storage-specific API logging

ChallengeNeed to collect storage-specific API logging by Veeam Customer Support request.CauseThis extended logging level isn't enabled by default and its control varies from storage system to storage...

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Failed to send heartbeat to controller

ChallengeVeeam Backup for Microsoft Office 365 Backup jobs fail with the following error:  Timestamp 12 (9572) Connecting to organization... Timestamp 12 (6688) Failed to send heartbeat to controller...

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HCL - DataCore SANSymphony 10.0

ChallengeProduct Information:  Product Family: DataCore SANSymphony Status: Veeam Ready - Repository Classification Description: Verified backup storage that supports all Veeam backup and restore...

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HCL - Huawei OceanStore 9000 NAS

ChallengeProduct Information:  Product Family: Huawei OceanStor Status: Veeam Ready – Repository Classification Description: Verified backup storage that supports all Veeam backup and restore features....

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An operation on a socket could not be performed because the system lacked...

ChallengeAfter installing Windows April update KB4015553 Veeam jobs and services fail at different operations with:  "An operation on a socket could not be performed because the system lacked...

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Failed to import Veeam Cloud Connect certificate after Veeam Availability...

ChallengeAfter migrating your Veeam Availability Console (VAC) installation to a new server and adding an existing Veeam Cloud Connect (VCC) server, the following certificate error may be observed:...

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An operation on a socket could not be performed because the system lacked...

ChallengeAfter installing Windows April update KB4015553 Veeam jobs and services fail at different operations with:  "An operation on a socket could not be performed because the system lacked...

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HCL-Scality-RING

ChallengeProduct Information:  Product Family: Scality RING Status: Veeam Ready - Archive Classification Description: Verified disk archive storage that can be used as a Backup Copy target.  Synthetic...

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Cannot browse backups of Office 365 mailboxes that have been made in December

ChallengeCannot browse backups of Office 365 mailboxes that have been made in December 2017.SolutionPlease note that backups are still valid and the restore of such is possible the following way: Stop...

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