Installing Microsoft SQL Management Studio
ChallengeSometimes database edits are required to correct issues with the Veeam Backup & Replication software.CauseAn issue has occurred and Veeam support has requested you to install Microsoft SQL...
View ArticleVDDK error: 13 - Troubleshooting
ChallengeBackup/Replication jobs fail with: VDDK error: 13.You do not have access rights to this fileSolutionBelow is a list of possible solutions to this issue sorted by what transport mode was being...
View ArticleHow to re-assign existing Tenant Backup Resources
ChallengeTenant backup resources need to be re-assigned or rebuilt. There are existing backup files for the tenant that need to be kept and re-used.SolutionPerform the following steps: Disable the...
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Backup jobs fail intermittently with Error observed by underlying BIO:
ChallengeIntermittent network failures when communicating to the VMware host. The errors can vary but all have some variation of: “Error observed by underlying BIO: No such file or directoryDetail:...
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How to Disable Monitoring of Specific Performance Counters in Veeam ONE 9.5
ChallengeYou need to limit the netwrok traffic between the Veeam ONE server and the virtual infrastructure servers or to decrease the Veeam ONE database growth rate. CauseSometimes disabling a number...
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Backup jobs fail intermittently with Error observed by underlying BIO:
ChallengeIntermittent network failures when communicating to the VMware host. The errors can vary but all have some variation of: “Error observed by underlying BIO: No such file or directoryDetail:...
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Using Management Studio Express to Migrate a Veeam Backup database to a new...
ChallengeHow do I move the Veeam Backup SQL database to a new SQL Server using either SQL Server Management Studio or the Command Prompt?SolutionMicrosoft has provided us with options for relocation of...
View ArticleHCL - Pure FlashBlade
ChallengeProduct Information: Product Family: FlashBlade Status: Veeam Ready - Repository Classification Description: Verified backup storage that supports all Veeam backup and restore features....
View ArticleHCL - Spectra Logic Tape Family T-380
ChallengeProduct Information: Product Family: Spectra Logic Tape Libraries Status: Veeam Ready - Tape Classification Description: Tape device where available hardware features have been tested to work...
View ArticleHCL - SUSE Enterprise Storage v5 SDS
ChallengeProduct Information: Product Family: SUSE Enterprise Storage Status: Veeam Ready – Archive Classification Description: Verified disk archive storage that can be used as a Backup Copy target....
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Veeam ONE Monitor performance data collection times out
ChallengeYou are facing the following configuration issue:Veeam ONE Monitor performance graphs show the No Data Available message.CauseVeeamDCS.log file contains the following errors: Collecting...
View ArticleScheduled automatic dashboard delivery fails
ChallengeIn certaing scenarios, scheduled dashboard delivery in Veeam ONE Reporter fails and reports the 'Dashboard Capturing Failed' error in the reporting task session log.CauseThis issue is usually...
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Maximum, minimum, average and latest CPU Usage values differ in VMware...
ChallengeThe values in the VMware CPU Usage performance graphs and table values are twice as high as those of the Veeam Monitor graphs.VMware vSphere example:Veeam Monitor example:CauseVMware...
View ArticleVeeam ONE Fails to Collect Performance Data from a Hyper-V Host
ChallengeVeeam ONE may fail to collect performance data from one or multiple Hyper-V hosts but is able to collect infrastructure and topology data. Veeam ONE may not report an error, however, no...
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No performance data for vSphere environment
ChallengeVeeam ONE Monitor Client shows the "No data available" message on performance charts for different metrics: CauseThe account used for collecting data from vCenter Server or ESX(i) host does...
View ArticleVeeam ONE Backup and Replication Performance Data Collection Failures
ChallengeVeeam ONE raises the Backup performance data collection failure alarm.CausePermissions and firewall ports need to be configured.The services status should be checked on the Veeam Backup and...
View ArticleVeeam ONE Manual Database Creation
ChallengeManual creation of Veeam ONE database may be needed in some scenariosCauseHere is how Veeam ONE database can be created.Solution1. Open SQL Server Management studio.2. Create a service account...
View ArticleCollecting Additional Diagnostic Information for Oracle Processing Cases
ChallengeAn issue with backing up of the Oracle database server and/or removal of Oracle archived logs is suspected. Veeam Technical Support would like to gather some information from your servers and...
View ArticleFailed to send heartbeat to controller
ChallengeVeeam Backup for Microsoft Office 365 Backup jobs fail with the following error: Timestamp 12 (9572) Connecting to organization... Timestamp 12 (6688) Failed to send heartbeat to controller...
View ArticleCollecting Additional Diagnostic Information for Oracle Processing Cases
ChallengeAn issue with backing up of the Oracle database server and/or removal of Oracle archived logs is suspected. Veeam Technical Support would like to gather some information from your servers and...
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