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Unable to Use the "Processes" Tab in Veeam ONE Monitor
ChallengeThe following message displayed while opening Processes tab in Veeam Monitor client for a Virtual Machine: The network path was not found. See screenshot:It asks for user credentials each...
View ArticleVeeam ONE Backup and Replication Performance Data Collection Failures
ChallengeVeeam ONE raises the Backup performance data collection failure alarm.CausePermissions and firewall ports need to be configured.The services status should be checked on the Veeam Backup and...
View ArticleUpgrade failed: Repository does not exist
ChallengeAfter upgrading VBO to version1.5, out of date repository upgrade fails with an “Upgrade failed: Repository does not exist” error.The following can be found in the proxy log files:[Timestamp]...
View ArticleUnable to Connect to Veeam ONE DB During Update Installation
ChallengeDuring upgrade to 9.5 or update installation, Veeam ONE installer is unable to locate the databaseCauseTLS 1.0 is disabled on the SQL Server side or there is an issue with the permissions...
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Unable to Use the "Processes" Tab in Veeam ONE Monitor
ChallengeThe following message displayed while opening Processes tab in Veeam Monitor client for a Virtual Machine: The network path was not found. See screenshot:It asks for user credentials each...
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How to merge product licenses
ChallengeA license file installed to your Veeam software replaces the information from the previous license. A merged license file allows for increased socket capacity by combining licenses from...
View ArticleHow to enable advanced space control for Scale-out Backup Repository
ChallengeJobs running to Scale-Out Repository report "No scale-out repository extents have sufficient disk space to store the backup file", while at least some of the extents have a lot of free...
View ArticleTips for DAG Exchange Backup and Replication in vSphere
ChallengeDuring snapshot creation or commit phase of a Veeam Backup or Replication job using vSphere, a primary node in a DAG cluster may lose the heartbeat long enough to cause a failover to the...
View ArticleFailed to send heartbeat to controller
ChallengeVeeam Backup for Microsoft Office 365 Backup jobs fail with the following error: Timestamp 12 (9572) Connecting to organization... Timestamp 12 (6688) Failed to send heartbeat to controller...
View ArticleHow to Use the Veeam Backup Validator
ChallengeThis article will document how to use the Veeam Backup Validator command line tool. Note: Some command line options shown below are only available in v8 and v9. Previous versions had reduced...
View ArticleWindow Server does not boot because of stuck MPIO/SCSI registry records in...
ChallengeWhen storage snapshot gets mounted to proxy Windows creates multiple registry records in:HKLM\SYSTEM\ControlSet001\Enum\MPIOHKLM\SYSTEM\ControlSet001\Enum\SCSI (when windows mpio is disabled)...
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Locations to check for Incorrect Username/Password issues
ChallengeJobs fail with an error message indicating incorrect user name or password. An account associated with Veeam is being locked out in Active Directory.CauseUser account may be subject to...
View ArticleInstalling Microsoft SQL Management Studio
ChallengeSometimes database edits are required to correct issues with the Veeam Backup & Replication software.CauseAn issue has occurred and Veeam support has requested you to install Microsoft SQL...
View ArticleVDDK error: 13 - Troubleshooting
ChallengeBackup/Replication jobs fail with: VDDK error: 13.You do not have access rights to this fileSolutionBelow is a list of possible solutions to this issue sorted by what transport mode was being...
View ArticleHow to re-assign existing Tenant Backup Resources
ChallengeTenant backup resources need to be re-assigned or rebuilt. There are existing backup files for the tenant that need to be kept and re-used.SolutionPerform the following steps: Disable the...
View ArticleVeeam ONE v9.5 Required Ports and Permissions
ChallengePorts and permissions must be configured for Veeam ONE to function properly.CauseThe list of required ports and permissions can be found below.SolutionRequired Permissions Connection to...
View Article"VM MAC address conflict" and "VM instance UUID conflict" alarms
ChallengeDuring replication jobs, Veeam ONE triggers the VM MAC address conflict and VM instance UUID conflict alarms.CauseWhen a VM replica is created, it acquires the same MAC address and UUID as the...
View ArticleNot getting hardware sensor alerts in a timely manner
ChallengeYou do not receive information about specific alerts regarding host hardware sensors quick enough for your environment, both in the Veeam ONE Monitor GUI and e-mails. For example, a host goes...
View ArticleRestoring Deleted Alarms
ChallengeAll alarms configured in Veeam ONE were deleted by mistake, and you need to get them back.SolutionThe steps below will restore all alarms that were ever configured in Veeam ONE and then...
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Locations to check for Incorrect Username/Password issues
ChallengeJobs fail with an error message indicating incorrect user name or password. An account associated with Veeam is being locked out in Active Directory.CauseUser account may be subject to...
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