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Web plugin troubleshooting guide

ChallengeWeb plugin is a new feature, which has little in common with other features and it may seem to be difficult to troubleshoot. It is suggested to follow this guide rather than trying to analyze...

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How to Map Replicas in Cloud Connect

ChallengeWhen creating a replication job, seeding or mapping can be used to minimize the amount of traffic sent to a Cloud Service Provider. In most cases, seeding is the preferred method because it is...

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Changing SQL Server or database connection settings for Veeam ONE

ChallengeYou need to change SQL Server or database connection settings for Veeam ONE.SolutionTo change SQL Server or database connection settings for Veeam ONE Server, you can use the Veeam ONE...

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Topology construction failing due to a NullReferenceException

ChallengeManagement Pack fails to build the environmental topology. The vmspi.log (default location: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log) contains the...

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Hardware provider is missing in Veeam Backup and Replication user interface

ChallengeBackups using a specific hardware provider do not work, provider is missing from the user interface:CauseVeeam fails over to a software provider which does not have the functionality of a...

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Windows File Level Restore hangs on "Starting restore session"

ChallengeWindows File Level Restore hangs on "Starting restore session" for abnormally long period of time while free disk space on drive C:\ keeps decreasing dramatically.You may find following path...

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Validating Veeam Endpoint Backup service properties

ChallengeWhile running Veeam Endpoint Backup Free you receive a “Services suddenly stopped working” error in the Veeam Endpoint Backup Control Panel. CauseVeeam Endpoint Backup service is either not...

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Failed job is marked as Successful on the Cloud Provider side

ChallengeIn some cases a SP backup server receives "Success" status of a tenant job even when the job has failed on the Tenant's server.CauseGenerally, cloud job sessions are marked failed on the SP...

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Veeam Backup & Replication - SureBackup Configuration Guide v8.x

ChallengeThis guide was created to help you configure and use SureBackup in Veeam Backup & Replication.CauseThere is a lot of flexibility that you can use vPower and SureBackup labs for in a VMware...

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Application-Aware Image Processing failure with SQL 2012 SP2 case-sensitive...

ChallengeJob using Application-Aware Image Processing fails during VSS processing with:  Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. A VSS...

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Windows File Level Restore running from Remote Shell on Windows 10 failing...

ChallengeYou are trying to kick of Windows File Level Restore running from Remote Shell on Windows 10 but it fails unexpectedly with a general error:In the log files...

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Appliance Mode (Hotadd) isn't avaiable if proxy VM and its replica are...

ChallengeProxy VM is no longer processing VMs over Virtual Appliance mode (Hotadd) or does it randomly  after upgrade to v9 despite all requirements are metCauseStarting with v9 Veeam B&R is using...

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VM Uptime in Hyper-V Manager Might Reset During Backup

ChallengeSystem uptime reported by Hyper-V manager appears inaccurate after Application-Aware enabled backup or replication. System uptime inside the guest OS is accurate.CauseThe Application-Aware...

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EMC Data Domain Storage with Veeam Backup & Replication: Configuration Best...

ChallengeThis article documents general performance expectations, best practices, and configuration advice, when using an EMC Data Domain appliance with deduplication as a repository for Veeam Backup...

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Deduplication Appliance Best Practices

ChallengePerformance or deduplication ratio is low when backing up to a deduplication enabled storage appliance from Veeam Backup & Replication. Please note that following article does not pertain...

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Installation Fails with Patched Database

ChallengeWhen installing Veeam Backup & Replication, selecting an existing configuration database fails due to the following error message: Unable to use database VeeamBackup, because it was...

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SureBackup SQL Script Verification

ChallengePort 1433 is not enabled on the SQL server or there is a firewall preventing the server from establishing a connection to port 1433. SureBackup jobs will fail if they cannot establish a...

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Veeam Backup & Replication - SureBackup Step-by-Step Configuration Guide

ChallengeSureBackup is intended to automate and simplify the backup verification process — one of the most crucial parts of data management and protection.  SureBackup lets you validate backups of your...

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Release Notes for Veeam Backup & Replication 9.0 Update 2

ChallengeRelease Notes for Veeam Backup & Replication 9.0 Update 2CausePlease confirm you are running version 9.0.0.902 or 9.0.0.1491 prior to installing this update. You can check this under Help...

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No disks have been mounted…Windows FLR

ChallengeWhen attempting to perform a Windows FLR (Guest Files ‘Windows’) the restore fails with:No disks have been mounted. Either disks of this type aren’t supported or some errors occurred. See log...

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