How to Adjust the Veeam Service Provider Console Web UI Session Timeout
KB ID: | 3170 |
Product: | Veeam Service Provider Console | 4.0 | 5.0 | 6.0 |
Published: | 2020-05-07 |
Last Modified: | 2022-06-06 |
Purpose
This article documents how to modify the Veeam Service Provider Console config files to adjust the Web UI timeout.
By default, these settings will cause a user to be logged out of the Veeam Service Provider Console Web UI after 1 hour of inactivity.
By default, these settings will cause a user to be logged out of the Veeam Service Provider Console Web UI after 1 hour of inactivity.
Solution
Tip: Use the copy button in the text blocks below to simplify specifying which file to open or parameter to find.
Change Session Timeout Parameter
- Open Notepad using the "Run as administrator" option.
Notepad must be launched as an administrator to save the config files after modifying the expiration timeout value. - Open the following config file:
C:\Program Files\Veeam\Availability Console\ApplicationServer\Veeam.MBP.Service.exe.config
- Find the following pararmeter:
accessTokenExpirationTime
- Set the desired timeout.
The default is "01:00:00", which represents 1 hour. - Save the modified Veeam.MBP.Service.exe.config file.
- Open the following config file:
C:\Program Files\Veeam\Availability Console\Web UI\web.config
- Find the following pararmeter:
sessionExpirationTime
- Set the desired timeout value.
The default value is "01:00:00", which represents 1 hour. - Save the modified web.config file.
- Restart the Veeam Management Portal Service service.
PowerShell:
Restart-Service VeeamManagementPortalSvc
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