Job fails with error containing “VDDK error: 1.Unknown error”.
This issue occurs when too many performance counters are being registered on the ESXi hosts vpxa process causing the process to run out of memory.
According to VMware KB 2144799, this issue is resolved in ESXi 5.5 Patch 08 and ESXi 6.0 Patch 03.
If upgrade is not an immediate option, the KB also outlines a workaround that does not persist through reboot.
You would like to know the ports used for Veeam Backup & Replication and what they apply to.
VMware
Veeam Backup & Replication 9.5 - https://helpcenter.veeam.com/docs/backup/vsphere/used_ports.html?ver=95
Veeam Backup & Replication 9.0 - http://helpcenter.veeam.com/backup/vsphere/used_ports.html
Veeam Backup & Replication 8.0 - http://helpcenter.veeam.com/backup/80/vsphere/used_ports.html
Veeam Backup & Replication 7.0 - http://helpcenter.veeam.com/backup/70/vsphere/used_ports.html
Veeam Backup & Replication 6.5 - http://helpcenter.veeam.com/backup/65/vsphere/used_ports.html
Hyper-V
Veeam Backup & Replication 9.5 - https://helpcenter.veeam.com/docs/backup/hyperv/used_ports.html?ver=95
Veeam Backup & Replication 9.0 - http://helpcenter.veeam.com/backup/hyperv/used_ports.html
Veeam Backup & Replication 8.0 - http://helpcenter.veeam.com/backup/80/hyperv/used_ports.html
Veeam Backup & Replication 7.0 - http://helpcenter.veeam.com/backup/70/hyperv/used_ports.html
Veeam Backup & Replication 6.5 - http://helpcenter.veeam.com/backup/65/hyperv/used_ports.html
| Veeam One 6.x | db_owner |
| Veeam One 7.x | System Administrator |
| Veeam One 8.x | System Administrator |
| Veeam One 9.0 | System Administrator |
| Veeam One 9.5 | Public role (default permissions) CREATE ANY DATABASE permissions db_owner role on the Veeam ONE database public, db_datareader, SQLAgentUserRole permissions on the msdb database |
Launch the Veeam ONE Settings utility available under the following path:
C:\Program Files\Common Files\Veeam\Veeam ONE Settings\VeeamOneSettings.exe
In the menu on the left, select General, open the Database tab and make the necessary changes in the SQL Server section.
Make sure this account has sufficient privileges on the Veeam ONE database on the SQL Server side, as it will be used for performance data collection.
Click the Test Connection button to check whether new configuration settings are correct.
Save changes.
Restart Veeam ONE Monitor Server service.
Then modify connection settings for Veeam ONE Reporter and Business View. To accomplish that, follow the next steps:
In the list of services, locate Veeam ONE Reporter Server service and choose to modify its properties. Open the Log On tab and specify the necessary account for the service in the Log on as section.
Make sure this account has sufficient privileges on the Veeam ONE database on the SQL Server side, as it will be used for data collection.
Launch the Veeam ONE Settings utility available under the following path:
C:\Program Files\Common Files\Veeam\Veeam ONE Settings\VeeamOneSettings.exe
In the menu on the left, select General, open the Web Identity tab and make the necessary changes in the Web identity section.
Make sure this account has sufficient privileges on the Veeam ONE database on the SQL Server side, as it will be used for overall Web UI operation and reports creation.
Save changes.
IMPORTANT!
NOTE:
Veeam One database partitioning jobs (VeeamOneSqlMaintenance_Med and VeeamOneSqlMaintenance_Med) and index defragmentation maintenance job (VeeamOne Maintenance Job) will remain intact on the old SQL server under SQL Server Agent > Jobs node and need to be removed manually.
Product Information:
Product Family: Scalar Tape Devices
Status: Veeam Ready - Tape
Classification Description: Tape device where available hardware features have been tested to work with Veeam.
Product Details:
Model number: i6000
Library firmware version: i12.4.2 – 736Q.GS00500
Drive firmware version: IBM LTO7 G5S0
Driver for tape drive: 6.2.5.8
Driver for media changer: 6.2.5.8
General product family overview: Scalar libraries are the intelligent choice for archiving applications and long-term data retention. Proactive and automated monitoring and management reduces administration time and service interruptions keeping IT staff focused on key business objectives. With ease of management, industry leading performance, reliability and scalability, it’s easy to see why Quantum is the market share leader in tape backup and automation.
Veeam Details:
Veeam Build Number: 9.0.0.1715
Company Information:
Company name: Quantum
Company overview: Quantum is a leading expert in scale-out storage, archive and data protection, providing intelligent solutions for capturing, sharing and preserving digital assets over the entire data lifecycle. We help customers maximize the value of these assets to achieve their goals, whether it’s top movie studios looking to create the next blockbuster, researchers working to accelerate scientific discovery, or small businesses trying to streamline their operations. With a comprehensive portfolio of best-in-class disk, tape and software solutions for physical, virtual and cloud environments, we enable customers to address their most demanding workflow challenges and opportunities.
Product Information:
Product Family: Scalar Tape Devices
Status: Veeam Ready - Tape
Classification Description: Tape device where available hardware features have been tested to work with Veeam.
Product Details:
Model number: i500
Library firmware version: i8.5.1-681G.GS002
Drive firmware version: IBM LTO7 G340
Driver for tape drive: 6.2.5.8
Driver for media changer: 6.2.5.8
General product family overview: Scalar libraries are the intelligent choice for archiving applications and long-term data retention. Proactive and automated monitoring and management reduces administration time and service interruptions keeping IT staff focused on key business objectives. With ease of management, industry leading performance, reliability and scalability, it’s easy to see why Quantum is the market share leader in tape backup and automation.
Veeam Details:
Veeam Build Number: 9.0.0.1715
Company Information:
Company name: Quantum
Company overview: Quantum is a leading expert in scale-out storage, archive and data protection, providing intelligent solutions for capturing, sharing and preserving digital assets over the entire data lifecycle. We help customers maximize the value of these assets to achieve their goals, whether it’s top movie studios looking to create the next blockbuster, researchers working to accelerate scientific discovery, or small businesses trying to streamline their operations. With a comprehensive portfolio of best-in-class disk, tape and software solutions for physical, virtual and cloud environments, we enable customers to address their most demanding workflow challenges and opportunities.
Product Information:
Product Family: Scalar Tape Devices
Status: Veeam Ready - Tape
Classification Description: Tape device where available hardware features have been tested to work with Veeam.
Product Details:
Model number: i3 and i6
Library firmware version: 11OG.TS121
Drive firmware version: IBM LTO7 HH G5S1; IBM LTO7 FH G9Q0
Driver for tape drive: 6.2.5.8
Driver for media changer: 6.2.5.8
General product family overview: Scalar libraries are the intelligent choice for archiving applications and long-term data retention. Proactive and automated monitoring and management reduces administration time and service interruptions keeping IT staff focused on key business objectives. With ease of management, industry leading performance, reliability and scalability, it’s easy to see why Quantum is the market share leader in tape backup and automation.
Veeam Details:
Veeam Build Number: 9.0.0.1715
Company Information:
Company name: Quantum
Company overview: Quantum is a leading expert in scale-out storage, archive and data protection, providing intelligent solutions for capturing, sharing and preserving digital assets over the entire data lifecycle. We help customers maximize the value of these assets to achieve their goals, whether it’s top movie studios looking to create the next blockbuster, researchers working to accelerate scientific discovery, or small businesses trying to streamline their operations. With a comprehensive portfolio of best-in-class disk, tape and software solutions for physical, virtual and cloud environments, we enable customers to address their most demanding workflow challenges and opportunities.
Product Information:
Product Family: IBM Midrange Tape Library
Status: Veeam Ready - Tape
Classification Description: Tape device where available hardware features have been tested to work with Veeam.
Product Details:
Model number: TS3500
Library firmware version: F030
Drive firmware version: F980
Driver for tape drive: 6.2.5.8
Driver for media changer: 6.2.5.8
General product family overview: IBM® TS3500 Tape Library is designed to provide a highly-scalable, automated tape library for mainframe and open-systems backup and archive that can scale from midsized to large enterprise environments.
Veeam Details:
Veeam Build Number: 9.0.0.1715
Company Information:
Company name: IBM
Company overview: IBM is the worldwide tape market share leader offering a full range of tape storage solutions including drives, autoloaders, libraries, virtual tape systems and Spectrum Archive software which can make tape as easy to use as disk.
Product Information:
Product Family: HPE StoreOnce w/Catalyst
Status: Veeam Ready – Integrated; Veeam Ready - Repository
Classification Description: Integrated storage where joint development activities between the manufacturer and Veeam have occurred to create advanced backup and restore functionalities. This device can support all Veeam backup and restore features.
Product Details:
Model number: All StoreOnce Models
Firmware version: 3.13.1-1546.2 or later (3.15.1-1636.1 or later required for vPower features)
General product family overview: From ROBO to the entire enterprise, HPE StoreOnce System with HPE StoreOnce Catalyst is a single and agile backup and recovery solution. Reduce costs and keep pace with rapid data growth, confident that your SLAs are securely met.
Veeam Details:
Veeam Build Number: 9.0.0.902
Veeam Settings:
Special Considerations:
HPE StoreOnce with Catalyst is recommended as a secondary backup target for long-term retention of Veeam backup files.
Company Information:
Company name: Hewlett Packard Enterprise
Company overview: HPE delivers high-quality, high-value products, consulting, and support services in a single package. That’s one of their principal differentiators. They have industry-leading positions in servers, storage, wired and wireless networking, converged systems, software, services and cloud.
Product Information:
Product Family: ExaGrid with Veeam Accelerated Data Mover
Status: Veeam Ready - Integrated; Veeam Ready - Repository
Classification Description: Integrated storage where joint development activities between the manufacturer and Veeam have occurred to create advanced backup and restore functionalities. This device can support all Veeam backup and restore features.
Product Details:
Model number: All EX Series Models
Firmware version: 4.7, 4.8
General product family overview: ExaGrid understands that deduplication is required, but how you implement it changes everything in backup. ExaGrid has a unique landing zone where backups can land straight to disk without any inline processing. Backups are fast and the backup window is short. Deduplication and offsite replication occur in parallel with the backups. Deduplication and replication never impede the backup process as they always are second order priority. ExaGrid calls this “adaptive deduplication.”
Veeam Details:
Veeam Build Number: 9.0.0.902
Veeam Settings:
Special Considerations:
Scale-out Backup Repositories aren’t currently supported on ExaGrid EX series appliances.
Company Information:
Company name: ExaGrid
Company overview: ExaGrid is a recognized visionary, innovator, and leader in the disk-based backup storage space. ExaGrid takes a unique approach to backup by addressing all the requirements of backup performance, restores performance, backup window length, disaster recovery, and cost up front and over time.
Product Information:
Product Family: Oracle ZFS
Status: Veeam Ready - Repository
Classification Description: Verified backup storage that supports all Veeam backup and restore features.
Product Details:
Model number: Oracle ZFS Storage Appliance
Number of Drives: 38 – 7.2k HDD, 2 - SSD for write cache, 1 - SSD for read cache
Firmware version: OS 8.6.x
Additional support: Any hardware configuration with an equal or greater hardware configuration
General product family overview: Oracle ZFS Storage Appliance architecture is powered by a multithreaded SMP operating system with massive DRAM caches that can immediately serve 70 to 90 IOs, enabling applications to respond immediately to your queries or your customer’s transactions. Because of its fast responsiveness, the Oracle ZFS Storage Appliance can be used in cloud environments or on premises for a variety of demanding workloads including business analytics and data warehouses, DevTest, data protection and virtualization.
Veeam Details:
Veeam Build Number: 9.0.0.902
Veeam Settings:
Company Information:
Company name: Oracle Inc., America
Company overview: Oracle offers a plethora of applications, databases, servers, storage and cloud technologies to empower modern business. We provide a wide array of software, systems and cloud deployment models – including public, on-premises and hybrid clouds to ensure that the technology flexes to the unique needs of a business.
Given the additional complexity of Cloud Connect compared with standalone installations of Backup & Replication, additional logging and information is needed to expedite cases with our Cloud Connect teams whenever feasible. All information should be obtained whether you are submitting an issue as a Veeam Cloud Connect Tenant or a Veeam Cloud Connect Provider.
Storage space is a concern for backup copy jobs in Veeam. If the repository is insufficiently provisioned, retention can fail, leading to the repository filling up and the job failing. If this happens, the job must often be restarted from scratch.
First and most important to note is that backup copy job retention happens differently from local backups. As a copy job is optimized for off-site storage, we assume there may be connection issues over a WAN that aren’t present on a LAN. Merges, as a result, are done via temp file, instead of writing the VIB incremental data directly into the VBK full.
This temp file is going to be as big as (if not slightly larger than, due to changing data) the VBK. Once the merge is complete, the VIB and the old VBK are deleted and the temp file takes their place.
For GFS retention, every Weekly, Monthly, Quarterly, and Yearly backup is itself a VBK, and of similar size.
To estimate the space requirements for a backup copy job:
Add the sizes of a full backup of all local jobs that will be included in the copy job. You may end up with a slightly smaller copy job due to compression and deduplication of similar blocks, but it’s preferable to plan for more.
Determine how many full backups you’ll have:
One full for the regular retention
One full for every Weekly, Monthly, Quarterly, and Yearly GFS archival point
Add one more point to the total for the temp file used in the merge process
Multiply that total by the size estimate for the full backup. Ensure your repository will have space for at least this much data, and a bit more for incrementals/variance in data.
Example:
Consider two local backup jobs being written to a single backup copy job. A full backup of the first job is around 750GB and a full backup of the second is 500GB. Add the two together. 1.25TB should be accounted for the combined full of the copy job, and a minimum of another 1.25TB should be allowed for the merge.
The same two local backup jobs have a combined daily rate of change of 170GB (Local Backup 1, on a given week, has increments sized 100, 120, 100, 150, 125, and 175GB for an average of 128.334~ and Local Backup 2 has increments of 50, 40, 55, 30, 45, and 30GB for an average of 41.667). If the backup copy job will retain 14 points, allow at minimum 14 * 170GB or 2.38TB for increments. Given that one cannot consistently predict rates of change, it’s best to oversize here rather than to be left wanting.
Assuming no GFS retention on this example job, the backup copy repository should have:
[1.25TB (full)] + [1.25TB (merge overhead)] + [2.38TB (incremental points)] = 4.88TB
If we add GFS retention of 4 monthly points, those four full restore points add 4 * 1.25TB = 5.0TB. In this case we would need:
[1.25TB (full)] + [5.0TB (GFS points)] + [1.25TB (merge overhead)] + [2.38TB (incremental points)] = 9.88TB
As a general rule, a bit of additional space is recommended for unforeseen issues. Insufficient sizing for a merge can lead to running out of space, and if a copy job repository ends up with insufficient space to perform a merge—and subsequently is filled with more increments than specified by retention—the only recourse in almost every case is to clear the repository and let the copy job start with a new full, or provision more space for the repository if it is scalable.
Change the compatibility level of the database to 2008 or higher:
In SQL Server Management studio this can be done by following these steps:The following queries can be run to check the compatibility level and change it: