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Red Hat Enterprise Linux kernel 2.6.32-754.6.3 is not supported by Veeam...

ChallengeVeeam Agent for Linux may cause an operating system crash on machines running Red Hat Enterprise Linux (RHEL) or its derivatives (CentOS, Oracle Linux) with Linux kernel version...

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Mapping an existing Veeam Agent backup chain to a Veeam Backup & Replication...

ChallengeYou need to map an existing Veeam Agent backup chain to a Veeam Backup & Replication repository.CauseThere are no features in Veeam Agent that would allow mapping existing backups to Veeam...

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HCL - Fujitsu ETERNUS CS8000 v7.x VTL

Challenge Product Information: Product Family: Fujitsu ETERNUS CSStatus: Veeam Ready - TapeClassification Description: Tape solution where available hardware features have been tested to work with...

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“For security reasons DTD is prohibited in this XML document” error in Veeam...

ChallengeAny interactions with either SharePoint Online or OneDrive for Business within Veeam Backup for Microsoft Office 365 fail with “For security reasons DTD is prohibited in this XML...

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HCL - Panzura - Freedom NAS

Challenge Product Information: Company name: Panzura, Inc.Product Family: Freedom NASStatus: Veeam Ready - Repository*Classification Description: Verified backup storage that supports all Veeam backup...

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HCL - DataCore SANSymphony 10.0

Challenge Product Information: Company name: DataCoreProduct Family: SANSymphonyStatus: Veeam Ready - Repository*Classification Description: Verified backup storage that supports all Veeam backup and...

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Backup or volume restore from Veeam Agent for Windows fails with error "The...

ChallengeThe following message has been found to occur on both backup and volume restore from Veeam Agent for Windows:  The media is write protected. Failed to write data to fileCauseDuring Backup:...

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Create VSS processing exclusion for vCenter Database

ChallengeThe vCenter database in most cases will be automatically excluded from the Application-Aware Image Processing process, preventing the database from being frozen or quiesced. If this does not...

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Sensitive data types in Veeam Backup & Replication log files

ChallengeWhen opening a support ticket, Veeam Support might request log files.CauseThese log files might potentially contain information which might fall under the regulation of data protection laws or...

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Veeam Backup & Replication - Steps to Compile and Upload Logs

ChallengeIf you are a Cloud Provider gathering logs from your infrastructure please see:  https://www.veeam.com/kb2096 This article covers how to properly compile your logs in Veeam Backup &...

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Veeam Agent for Microsoft Windows deployment fails with “Failed to call RPC...

ChallengeWhen a computer is being added to protection group, Veeam Agent for Microsoft Windows deployment starts and  fails with the following:  Info [UploadManager] Checking windows package...

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Events data collection failure issue

ChallengeVeeam ONE raises Events data collection failure against Veeam Backup and Replication OR Hyper-V server.CausePermissions, UAC configuration and firewall settings need to be...

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Sensitive data types in Veeam Backup & Replication log files

ChallengeWhen opening a support ticket, Veeam Support might request log files.CauseThese log files might potentially contain information which might fall under the regulation of data protection laws or...

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Veeam Backup & Replication - Steps to Compile and Upload Logs

ChallengeIf you are a Cloud Provider gathering logs from your infrastructure please see:  https://www.veeam.com/kb2096 This article covers how to properly compile your logs in Veeam Backup &...

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Failed to call RPC function 'Vss.FinishSnapshot'

ChallengeJob will fail with the error Failed to call RPC function 'Vss.FinishSnapshot': Error code: 0x800401fd    In the guest helper logs you will see the below occur before Veeam sends the...

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Manual Firewall changes for Veeam Backup from Storage Snapshot with Cisco...

ChallengeThis article describes making manual firewall changes for Veeam Backup from Storage Snapshot with Cisco HyperFlex IOvisor processing.IMPORTANT: With Cisco HyperFlex 3.0 the needed Firewall...

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"No relevant data found" message in Veeam Management Pack reports

ChallengeAfter the upgrade to Veeam MP 8.0 Update 5 (8.0.0.2451) or Veeam MP 8.0 Update 6 (8.0.0.2467), Veeam Backup&Replication related reports in Veeam Management Pack result in displaying...

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A parameter cannot be found that matches parameter name 'GroupMailbox'”

ChallengeAny jobs configured to backup groups fail with “A parameter cannot be found that matches parameter name 'GroupMailbox’”CauseTo be able to backup group mailboxes with Veeam Backup for Office...

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Exchange logs not being truncated

ChallengeThis KB provides information on items to check when logs are not being truncated, even when Veeam Backup & Replication is stating that everything is successful.CauseThere are various...

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Change logging level – Veeam Backup & Replication

ChallengeThe logging level needs to be changed.SolutionLogging detail level is changed by altering the value data of the DWORD ‘LoggingLevel’ on the Veeam server in the registryLocation:...

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