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“Failed to truncate transaction logs for SQL instances: MICROSOFT WID”

ChallengeJob with truncation enabled shows warning:  Failed to truncate transaction logs for SQL instances: MICROSOFT##WID   Note: This KB article only applies if the specified instance is named...

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HCL - QNAP E1640dc

ChallengeProduct Information:  Product Family: QNAP ES Series Status: Veeam Ready – Repository Classification Description: Verified backup storage that supports all Veeam backup and restore features....

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HCL - QSAN XCubeSAN XS5200

ChallengeProduct Information:  Product Family: XCubeSAN Status: Veeam Ready – Repository Classification Description: Verified backup storage that supports all Veeam backup and restore features....

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User authentication failed

ChallengeWhen trying to add a Linux server to the Veeam Backup & Replication console, you get the following error: Failed to login to "xxx.xx.xx.x" by SSH, port 22, user "root"elevateToRoot False,...

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Job fails with error "The create snapshot operation exceeded the time limit...

ChallengeThe Snapshot creation fails with the following error: CreateSnapshot failed, vmRef "vm-xxx", timeout "1800000", snName "VEEAM BACKUP TEMPORARY SNAPSHOT", snDescription "Please do not delete...

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QuickBackup in vCenter plugin fails on Cisco Hyperflex Snapshot due to...

ChallengeQuickBackup for VM that resides on Cisco HyperFlex using the Veeam Plugin for vCenter always fail. Task log will contin following output:[date time] <23> Info     [CiscoHX][X.X.X.X]...

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How to forcibly stop jobs that are stuck in ‘stopping’ status

ChallengeThis KB documents the process for forcibly terminating all jobs for a given Veeam Backup & Replication installation. The steps outlined in this KB will terminate all jobs. Note: Some jobs...

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Veeam Explorer for SharePoint item restore fails due to SQL Express DB size...

ChallengeYou receive the following error when performing SharePoint item restore:CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit...

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Service Provider has Cloud Bin enabled, resulting in all tenant cloud-based...

ChallengeService Provider has Cloud Bin enabled, resulting in all tenant cloud-based jobs ending with a ‘Warning’ result, regardless of actual job results.SolutionApply the following registry key on...

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Veeam Backup & Replication Upgrade Paths

ChallengeThis article documents the path to be taken to get to the most recent version.SolutionIf you are using Cloud Connect, please consult with your provider to ensure you are on the same, or...

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The process cannot access the file because it is being used by another process

ChallengeBackup job fails, indicating that a file is locked by another process/task. The console may indicate specifically what file is locked. Identification of the process that is locking the file(s)...

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Veeam Backup for Office 365 Timeout Errors

ChallengeA Veeam Backup for Office 365 job fails with a timeout error.  These commonly are reported as one of the the following errors: Unexpected End of FileExchange Web Services error code:...

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Can't delete replica when it is being processed.

ChallengeReplication job fails with error:Can't delete replica when it is being processed. CauseIf a replication job failed before the replica VM is fully created, the job may fail attempting to delete...

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EMC Data Domain Storage with Veeam Backup & Replication: Configuration Best...

ChallengeThis article documents general performance expectations, best practices, and configuration advice, when using an EMC Data Domain appliance with deduplication as a repository for Veeam Backup...

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After Installing Update 3, Enterprise Manager GUI shows Blank

ChallengeAfter installing Veeam 9.5 Update 3 for Enterprise Manager, the GUI shows as blank and many buttons are also missing, such as adding a Veeam Server, or starting a collection task for the Veeam...

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EMC Data Domain Storage with Veeam Backup & Replication: Configuration Best...

ChallengeThis article documents general performance expectations, best practices, and configuration advice, when using an EMC Data Domain appliance with deduplication as a repository for Veeam Backup...

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Veeam Availability Console 2.0 Hotfix_1343

ChallengeVeeam Availability Console 2.0 Hotfix_1343CauseThis update resolves the following issues that can be encountered with Veeam Availability Console (VAC) 2.0:1) Veeam Availability Console server...

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How to Map Replicas in Cloud Connect

ChallengeThis KB article documents the procedure for mapping a replication job to a replica that was not created by a tenant's replication job.Use case examples: The tenant has sent backup files to the...

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Troubleshooting Certificate and Connection Errors in Cloud Connect

ChallengeThe Service Provider wizard on the Tenant Veeam Server fails with errors. Two examples: Certificate validation failed. Unable to connect to the service provider. Certificate validation failed....

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Troubleshooting VDDK error 16053

ChallengeVMware backup jobs fail after update 3, whereas prior to update they have been working. The jobs are using Network transport modeSource Proxy is Windows 2008SP1/Windows 2008R2 The error...

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