Sleep mode interrupts the backup job
ChallengeIf sleep mode is enforced during a backup job, the job would fail.CauseIf your computer is in the standby mode at the time when the backup job starts, Veeam Agent for Microsoft Windows...
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Using the Diskshadow Utility to manually test VSS operations
ChallengeThis article describes the steps needed to manually create a volume shadow copy using the Diskshadow command line utility in Windows.CauseVeeam products use the Microsoft Volume Shadow Copy...
View ArticleUsing Veeam Agent for Microsoft Windows with a Microsoft Failover Cluster
ChallengeVeeam Agent for Microsoft Windows is installed in a Microsoft Failover Cluster.CauseVeeam Agent for Microsoft Windows does not support Microsoft Failover Clusters. The behavior you can expect...
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Windows File Level Restore running from Remote Shell on Windows 10 failing...
ChallengeYou are trying to start Windows File Level Restore running from Remote Shell on Windows 10 but it fails unexpectedly with a general error:In the log files...
View ArticleExpired license for Veeam Agent causes scheduled jobs to fail
ChallengeAlthough the license information screen shows that the license for Veeam Backup & Replication is valid, scheduled jobs are failing with the following error: Error Your trial license has...
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How to Escalate a Support Case or Talk to a Support Manager
ChallengeThis article provides guidance on escalating an existing support case. Instructions on creating a support case can be found here.CauseWhenever you feel the need to escalate a case to a higher...
View ArticleHCL - Huawei OceanStor V3 Converged Storage
ChallengeProduct Information: Product Family: Huawei OceanStor Status: Veeam Ready – RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...
View ArticleFailed to allocate SCSI target ID... during HotAdd
ChallengeWhenever you use the Virtual Appliance (HotAdd) Transport Mode (Failover to network mode if primary transport modes fail or are unavailable is disabled) to back up the virtual machines, you...
View ArticleHCL - Huawei OceanStor V3 Converged Storage
ChallengeProduct Information: Product Family: Huawei OceanStor Status: Veeam Ready – RepositoryClassification Description: Verified backup storage that supports all Veeam backup and restore...
View ArticleHCL - Hitachi Data Ingestor
ChallengeProduct Information: Product Family: Hitachi Content Platform (HCP) Status: Veeam Ready – Archive Classification Description: Verified disk archive storage that can be used as a Backup Copy...
View ArticleHCL - Oracle ZFS Storage Appliance
ChallengeProduct Information: Product Family: Oracle ZFS Storage ApplianceStatus: Veeam Ready - Repository Classification Description: Verified backup storage that supports all Veeam backup and...
View ArticleHCL - Promise VTrak
ChallengeProduct Information: Product Family: Promise Status: Veeam Ready - Repository Classification Description: Verified backup storage that supports all Veeam backup and restore features....
View ArticleRestoring domain controller from an application-aware backup
ChallengeSince Active Directory implements multi-master replication, where multiple domain controllers sync changes with each other, one of the key challenges is the DC recovery process. This article...
View ArticleVeeam ONE New DB creation
ChallengeManual creation of the DB may sometimes be needed in specific environmentsSolutionCreate Veeam ONE service account and assign in the following SQL permissions – The account used to connect to...
View ArticleRestoring domain controller from an application-aware backup
ChallengeSince Active Directory implements multi-master replication, where multiple domain controllers sync changes with each other, one of the key challenges is the DC recovery process. This article...
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SureBackup Ping Test Timed Out
ChallengeWhen executing a SureBackup job with the ping test enabled the test fails.CauseThis KB contains multiple causes with their appropriate troubleshooting steps listed below in the Solution...
View ArticleVeeam ONE and Automation Services
ChallengeThe suggestions below leverage the functionality of Veeam ONE in order to automate some administration tasks.CauseTo be able to use the steps below, make sure you are using Veeam Availability...
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How to create a support case
ChallengeThis KB article was created to document how to create a case with Veeam Support via the customer portal.Note: In order to create a support case for Veeam Endpoint Backup, open the application...
View ArticleAll instances of storage metadata are corrupted
ChallengeA task in Veeam Backup & Replication fails with the error: “All instances of storage metadata are corrupted.”CauseIt’s important to first understand what the “storage metadata” is. The...
View ArticleExporting Veeam Agent for Microsoft Windows Backups as Virtual Hard Disk Files
ChallengeVeeam Agent for Microsoft Windows can be used to export the backed up drives of a physical workstation by converting the backup files to a virtual hard drive file with the help of Veeam Backup...
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