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NetApp hardware VSS provider limitation

ChallengeHyper-V Backup/Replication Job utilizing NetApp Data ONTAP VSS Hardware Provider reports warning or error message:"Another shadow copy creation is already in progress. Please wait a few...

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Windows File Level Restore hangs on "Starting restore session"

ChallengeWindows File Level Restore hangs on "Starting restore session" for abnormally long period of time while free disk space on drive C:\ keeps decreasing dramatically.You may find following path...

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Leap Second Compatibility

ChallengeA leap second is a one-second adjustment that is occasionally applied to Coordinated Universal Time (UTC) in order to keep its time of day close to the mean solar time. Some software...

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JetError -1404, JET_errIndexNotFound, No such index

ChallengeWhen trying to open a database in VEAD, you receive the following error message:JetError -1404, JET_errIndexNotFound, No such index SolutionLog in to the domain controller from which you are...

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VMware vCenter server experiences performance problems while waiting for...

ChallengeHung tasks, slow response time or disconnects from VMware vCenter server in VMware vSphere client or in any monitoring product which uses VMware vCenter server for gathering data.Regular...

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Veeam Backup & Replication Upgrade Paths

ChallengeThis article documents the path to be taken to get to the most recent version.SolutionImportant Note Regarding PerformanceVeeam Backup & Replication provides an option during installation...

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Creating Custom SureBackup Script

ChallengeIf needed, you can create a custom SureBackup script to verify other ports or other tests.SolutionTo create a custom SureBackup script: Go into the SureBackup job and under Linked Jobs, select...

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SQL Transaction Log Backup - Failed to prepare guest for SQL transaction log...

ChallengeTransaction Log Backup status on a job displays the following warning. Failed to prepare guest for SQL transaction log backup Details: <Other Job> is responsible for SQL transaction logs...

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Using VMware’s MOB (Managed Object Browser) to troubleshoot snapshot creation

ChallengeThere presents a situation in which manual creation of a snapshot is needed.SolutionFirst you must determine the Reference-ID for the VM to be tested. To discover this, navigate to the logging...

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Unable to retrieve next block transmission command when backing up to tape...

ChallengeWhen backing up to tape from a Linux repository, the following error may appear:Unable to retrieve next block transmission command. Number of already processed blocks: [number of blocks].The...

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Error “Check share name failed” during install

ChallengeVeeam Backup & Replication installer halts with the error “Check share name failed.”CauseThe “Server” service is either not started or non-existent.SolutionIf the “Server” service is...

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0x80042327 or Error: VSSControl: -2147212505

ChallengeYou receive the following error on backup or replication processes during VSS guest processing:0x80042327 or Error: VSSControl: -2147212505Solution0x80042327 translates to the VSS error...

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Unable to access file [unspecified filename] since it is locked

ChallengeVMware holds a lock on the snapshot file while it is being consolidated. If there is an issue during this process, it is possible for further snapshots to be unable to consolidate, causing...

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SureBackup for a Virtual Machine with excluded disks

ChallengeHow to run a VM directly from a backup file if some of its disks are excluded from backup.SolutionTo run a VM directly from a backup file, make sure you select ‘Remove excluded disks from VM...

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Data error (cyclic redundancy check)

ChallengeThe following entry can be seen in the job log: [timestamp]  Error    Failed to delete oib '[xxx]' from ‘Filepath\file.vbk', redo. ‘Filepath\file.vrb'  at Veeam.Backup.Core.COibEx.Delete(COib...

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How to create a transactionally consistent backup of both Windows and Linux VMs

ChallengeA job backing up/replicating both Linux and Windows VMs needs to be configured.SolutionEnable both the ‘Enable VMware tools quiescence’ option when specifying advanced settings at the ‘Backup...

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Failed to start client agent on the host

ChallengeBackup job fails with lines in the logs like this: [timestamp] <01> Error    Failed to start client agent on the host '***.***.*.***' 'à...

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vCenter Migration Utility

ChallengeIf a Virtual Machines MoRef is changed due to migration to new vCenter / inventory change in vCenter, you would receive the error "Object "vmname" is not found".  Please see KB1299 for more...

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Version string portion was too short or too long

ChallengeWhen trying to configure Veeam ONE Reporter data collection tasks, the following error message pops up:Version string portion was too short or too longCauseThe issue is due to manual Veeam ONE...

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How to create Veeam ONE database manually

ChallengeYou need to pre-create the Veeam ONE database on a Microsoft SQL Server before installing Veeam ONE.You need to re-create the Veeam ONE database on a Microsoft SQL Server.SolutionLog on to a...

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