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Collecting Diagnostic Information for Veeam Agent for Microsoft Windows

ChallengeThis article explains how to collect the diagnostic information required for a Veeam Agent for Microsoft Windows support case.SolutionTo encourage quicker support case processing, attach the...

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HCL - FAST LTA - Silent Brick FLASH

Challenge Product Information: Company name: FAST LTA, AGProduct Family: Silent Brick SystemStatus: Veeam Ready - RepositoryClassification Description: Verified backup storage that supports all Veeam...

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Veeam Office 365 Complete Permissions

ChallengeConfiguring the required granular permissions for Veeam Office 365 and troubleshooting permission errors.CauseWhen adding an Organization there are 11 Verification checks that happen. Below...

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Veeam Backup & Replication 10 Cumulative Patch 1

ChallengeRelease notes for Veeam Backup & Replication 10 Cumulative Patch 1.CausePlease confirm that you are running version 10 (build 10.0.0.4461) prior to installing this update. You can check...

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How to remove missing restore points from Veeam Cloud Connect backups

ChallengeYou need to remove missing restore points from a cloud backup chain. The Forget and Remove operations that are available for local backup chains are not available for cloud backup chains.A...

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Release notes for Veeam Backup for Microsoft Office 365 4b

ChallengeRelease Notes for Veeam Backup for Microsoft Office 365 4b.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 version 2.0 (builds 2.0.0.567, 2.0.0.594 and 2.0.0.814),...

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Veeam Backup for Microsoft Office 365 4b cumulative patch KB3119

ChallengeVeeam Backup for Microsoft Office 365 4b cumulative patch KB3119.CausePlease confirm you are running Veeam Backup for Microsoft Office 365 4b (build 4.0.0.2516) prior to installing this...

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Veeam Backup for Microsoft Office 365 4a cumulative patch KB3089

ChallengeVeeam Backup for Microsoft Office 365 4a cumulative patch KB3089. CausePlease confirm you are running Veeam Backup for Microsoft Office 365 4a (build 4.0.0.1553) prior to installing this...

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Veeam Backup & Replication 10 Cumulative Patch 2

ChallengeRelease notes for Veeam Backup & Replication 10 Cumulative Patch 2.CausePlease confirm that you are running the GA build of version 10 (build 10.0.0.4461 or 10.0.0.4461 P1) prior to...

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Release Information for Veeam Backup & Replication 10

ChallengeRelease information for Veeam Backup & Replication 10.NOTE: A cumulative hotfix rollup that addresses issues reported by customers on the original build of v10 GA is now available, click...

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How to configure Veeam Agent with Work or School Account

ChallengeWhen you configure a Veeam Agent backup job, the Microsoft OneDrive dialog window does not allow changes and closes automatically. As a result, it is impossible to change the account used to...

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Release Information for Veeam Backup & Replication 10

ChallengeRelease information for Veeam Backup & Replication 10.NOTE: A cumulative hotfix rollup that addresses issues reported by customers on the original build of v10 GA is now available, click...

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Veeam Backup & Replication support for VMware vSphere

ChallengeThis article describes list of VMware vSphere versions currently supported by Veeam Backup & Replication.IMPORTANT: It is recommended to always use the latest Veeam version to ensure...

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How to keep OST files in Veeam Agent backup

ChallengeWhen you create a backup using Veeam Agent for Microsoft Windows, Microsoft Volume Shadow Copy Service (VSS) excludes certain files like deleted, temporary, paging or OST files from the backup...

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Veeam Backup & Replication support for VMware vSphere

ChallengeThis article describes list of VMware vSphere versions currently supported by Veeam Backup & Replication.IMPORTANT: It is recommended to always use the latest Veeam version to ensure...

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How to keep OST files in Veeam Agent backup

ChallengeWhen you create a backup using Veeam Agent for Microsoft Windows, Microsoft Volume Shadow Copy Service (VSS) excludes certain files like deleted, temporary, paging or OST files from the backup...

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Veeam Backup & Replication support for VMware vSphere

ChallengeThis article describes list of VMware vSphere versions currently supported by Veeam Backup & Replication.IMPORTANT: It is recommended to always use the latest Veeam version to ensure...

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Unable to add Nutanix AHV cluster due to empty credentials list

ChallengeWhen trying to add a new Nutanix AHV cluster to the Veeam Backup & Replication infrastructure, the operation cannot be finished due to an empty list of credentials.Newly added credentials...

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Veeam Guest Catalog Service does not start after upgrade

ChallengeAfter a consecutive upgrade of Veeam Backup & Replication and Enterprise Manager to a newer version, VeeamCatalogSvc fails to start if the EM database is located on a remote...

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VMware Cloud on AWS and VMware Cloud on Dell EMC Support. Considerations and...

ChallengeVMware Cloud on AWS and VMware Cloud on Dell EMC are vSphere environments running on AWS and Dell EMC hardware, that needs some specific preparation to allow Veeam Backup & Replication v10...

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