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Oracle error has occurred. ORA-01031: insufficient privileges

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Challenge

VSS operations fails for Oracle with:

Oracle error has occurred. ORA-01031: insufficient privileges

Cause

This error is caused by an incorrect configuration for the service account leveraged for VSS operations when processing Oracle databases

Solution

The service account leveraged for Application Aware Image Processing needs to be included in the group:

ORA_DBA

Addition steps may be needed to allow authentication via the sqlnet.ora file for the failing database(s). Please open the sqlnet.ora file via text editor and save with the NTS setting as shown below for Windows native operating system authentication:

SQLNET.AUTHENTICATION_SERVICES= (NTS)

More Information

The sqlnet.ora file is typically found in the ORACLE_HOME\Network\Admin folder directory but may change based on Oracle installation parameters when deployed.

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