Challenge
Veeam One dropping data due to slow database performance when monitoring 1K+ VMs.Cause
For efficient use of Veeam One in environments with 1 000+ VMs it is recommended to make scalability adjustments.Solution
For better scalability it is possible to change real-time data to 1 datapoint in 5 minutes and change the granularity of level 2 aggregated data to 1 point in 20 minutes. Here are the steps:
1. Take a snapshot of Veeam One Server VM
1. Take a snapshot of Veeam One Server VM
2. Stop Veeam One Monitor Server and Veeam One Reporter Server services
3. Take a backup of Veeam One database
4. In the registry of Veeam One Server open HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam ONE Monitor\Service and create value RtLevel2QueryInterval (DWORD) = 300 (decimal)
5. Execute the following script on Veeam One DB:
UPDATE monitor.PerfCounterInfo SET rt_interval = 300, level2_interval = 1200
6. Start Veeam One Monitor Server and Veeam One Reporter Server services
More Information
For Veeam ONE version 8.x and higher refer to this KB Article.Contact us at the Customer Support Portal if you have any questions