Cannot open database requested by login. The login failed

Challenge

When you try to access Veeam ONE Web UI, the following error occurs:

Cause

Veeam ONE Web UI configuration is missing information on the account used for SQL authentication.

Solution

To modify configuration settings, follow the next steps:

1. Launch the Veeam ONE Settings utility available in the following location:

   C:\Program Files\Common Files\Veeam\Veeam ONE Settings\VeeamOneSettings.exe

2. Open the Web Identity tab, re-enter credentials and click Save.
   
   

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support