Challenge
When attempting to delete credentials from the credentials manager, a message box states:Unable to delete credentials <user> because they are currently in use.
Cause
You cannot delete a record that is already used for any component in the backup infrastructure.Solution
Click Show details to see a list of jobs and components using the credentials record.Every object in this list must be set to use different credentials before this record can be deleted. Based on the description of the object, follow the instructions below:
Guest OS Credentials
For backup or replication jobs using Application Aware Image Processing, change the credentials in the Guest Processing page of the job settings wizard.In addition to the default credentials specified on this page, the credentials may be specified for specific VMs. Click Credentials, select each object using the account to be removed (if any), and click Set User… to choose a different credentials record.
For Oracle VMs, the credentials may be located in the transaction log settings.
Repository
For CIFS (SMB), DataDomain, or StoreOnce repositories, select a different credentials record in the repository settings wizard.Note: Exagrid repositories are managed as Linux servers.