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Restore to EC2 Error: "Failed to validate machine: Cannot find a suitable image for the restored machine."

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Restore to EC2 Error: "Failed to validate machine: Cannot find a suitable image for the restored machine."

KB ID: 4503
Product: Veeam Backup & Replication | 11 | 12
Published: 2023-10-18
Last Modified: 2023-10-18

Challenge

A Restore to Amazon EC2 fails with the error:

Failed to validate machine <name>: Cannot find a suitable image for restored machine.
Error

Cause

The default list of Windows Images that Veeam Backup & Replication attempts to reference contains images that were recently removed from AWS.

Solution

Note: This issue will be resolved in the next release of Veeam Backup & Replication.

To resolve this issue in Veeam Backup & Replication versions 11/11a/12, create the following registry value on the Veeam Backup Server:

Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication
Value Name: AmazonDefaultWindowsImage
Value Type: Multi-String Value (REG_MULTI_SZ)
Value Data: <see code block below>

Tip: Hover over the code block and click the copy button in the top-right corner.

Windows_Server-2022-English-Full-Base-2023.08.10
Windows_Server-2022-English-Full-Base*
*Windows_Server-2022-English-Full-Base*
*Windows_Server-2022-English-Core-Base*
*Windows_Server-2019-English-Core-Base*
PowerShell command to create the registry value:
New-ItemProperty -Path 'HKLM:\SOFTWARE\Veeam\Veeam Backup and Replication' -Name 'AmazonDefaultWindowsImage' -Value "Windows_Server-2022-English-Full-Base-2023.08.10","Windows_Server-2022-English-Full-Base*","*Windows_Server-2022-English-Full-Base*","*Windows_Server-2022-English-Core-Base*","*Windows_Server-2019-English-Core-Base*" -PropertyType MultiString -Force
No Reboot Required
This registry value does not require a reboot and will be effective during the next restore attempt.

More Information

Example of correct registry value configuration:
Example
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