| KB ID: | 4210 |
| Product: | Veeam Service Provider Console 5.0, Veeam Service Provider Console for the Enterprise 5.0 |
Article Applicability
The issue described in this article is specific to Veeam Service Provider Console v5 before Patch 4.
Challenge
Monthly License Usage Report cannot be collected from Veeam Backup & Replication servers running version 11a.
Cause
The Veeam Backup & Replication version 11a license usage data is incompatible with Veeam Service Provider Console (VSPC) v5.