KB ID: | 4213 |
Product: | Veeam Backup & Replication 11 |
Challenge
Tape Backup jobs and other tape-related tasks in Veeam Backup & Replication may fail for up to 15-30 minutes after a new uninitialized LTO-9 tape is loaded into the Tape Drive.
Tasks will fail with an error similar to:
Failed to inventory tape in Drive 1. (Server: ..., Library: ..., Drive ID: ...) Error: The device is not ready
Unable to exchange medium in library. The tape device is not ready
Cause
Solution
As this initialization time with LTO-9 tapes is unavoidable, new uninitialized LTO-9 tapes must be manually moved into the tape drive using native library tools before they are used with Veeam Backup & Replication.
More information
A hotfix is being developed to prevent Tape Backup jobs and other tape-related tasks from failing due to the lengthy inaccessibility period during the initialization of an LTO-9 tape. Instead, the tape jobs and tasks will wait while an uninitialized LTO-9 tape is optimized when first loaded into the tape drive. It should be noted that while this will prevent a Tape Job from failing, it will cause the Tape Backup jobs that attempt to use an uninitialized LTO-9 tape to run for longer than expected.
In the next major release of Veeam Backup & Replication after version 11a, there are plans to implement a solution to automatically trigger initialization when new LTO-9 tapes are inserted into a library managed by Veeam Backup & Replication.