| KB ID: | 4191 |
| Product: | Veeam Backup & Replication 11, Veeam Backup & Replication 10a |
Requirements
Before installing Hitachi Plug-In, make sure that you are running Veeam Backup & Replication version 10.0.0.4461 or later. To check the version, open the main menu of the Veeam Backup & Replication console and select Help > About.
Hitachi Plug-In for Veeam Backup & Replication supports integration with the following storage systems:
- VSP E590, E790, E990 (
93-03-01-60/00or later), - VSP F350, F370, F700, F900 (
88-07-01-x0/00or later), - VSP G350, G370, G700, G900 (
88-07-01-x0/00or later), - VSP 5000 series (
90-05-01-00/00or later)
Follow detailed instructions on configuring the Hitachi Plug-in and the storage system in the Hitachi Documentation.
Known Issues
The following is a list of known major issues for Hitachi Plug-In for Veeam Backup & Replication. If you experience any issue listed below, contact Hitachi support directly.
- Adding Hitachi storage to the Veeam Backup & Replication infrastructure by Service Processor (SVP) IP is not supported but is allowed by this plug-in version. Make sure you are using one of the CTL1/CTL2 IP addresses to add the storage.
Note: This limitation does not apply to VSP 5000 series. - Hitachi Plug-In does not return information about volumes that are not mounted to a host. To perform a restore from snapshots residing on such volumes, mount a volume to a host and perform a rescan in the Veeam Backup & Replication console. For details, see Rescanning Storage Systems.
- This plug-in version does not support Freeze-only snapshots. If you want to enable VM processing using VMware snapshots, contact Veeam support to change the value of a dedicated registry key.
- If you make any changes to host groups/iSCSI targets configuration after at least one restore operation, you must manually restart the Veeam Backup Service. The service restart will refresh the plug-in cache, and the configuration changes will be updated.
- After deleting a snapshot, logical device (LDEV) records with the _DEL suffix may remain on storage until the next storage rescan operation. However, such snapshots can be exported during rescan and displayed in the storage infrastructure UI as regular volumes. To avoid issues, you can manually delete or unexport such snapshots.
- If jobs and rescan operations are running in parallel or at the moment when the storage system is processing other tasks, the operations may fail.
- Hitachi Plug-In does not support backing up of failover clusters using Veeam Agent for Windows.
- Veeam Backup Service restart causes subsequent Veeam Agent for Windows job to fail. The issue occurs because the job triggers storage information caching, and it exceeds the VSS freeze timeout.
- Ensure there are at least two FC ports available on the storage; configurations with a single FC port are not supported.
MD5:
SHA1:
8bc9d3698500e563438f04251b56cfcc
SHA1:
f3101cfff56daadffa53d25e9b2e8d921bc21e92