| KB ID: | 4184 |
Objective
This article documents how to retrieve a purchased Kasten K10 license code and how to get support for Kasten K10.
Solution
How to retrieve a copy of the initial Kasten K10 license code
After you purchase a Kasten K10 license code, it is sent to your email. If that license code has been lost or another copy is needed, you must create a Veeam Licensing Support case and Veeam will assist in retrieving the initially provided license code.
Note: The Kasten K10 license code is not available through the Veeam Licensing Portal page.
How to get support for Kasten K10
If you are facing technical issues related to Kasten K10, you must contact the Kasten Support Team by sending an email to: support@kasten.io
How to request general information regarding Kasten K10
If you need more information about Kasten K10, do one of the following:
- Send an email to info@kasten.io
- Send a message using the form on Kasten|Contact Us
More information
For more information about features and a free license code for Kasten K10 by Veeam, see Kasten K10.