How to Change Timeout of VSPC WEB UI Session

Challenge

The user is logged out after 1 hour of inactivity.

Cause

By design.

Solution

You need to change the session timeout parameter in two configuration files:

1. Open C:\Program Files\Veeam\Availability Console\ApplicationServer\Veeam.MBP.Service.exe.config in a text editor.
2. Find the accessTokenExpirationTime parameter and set a new timeout value (default is "01:00:00").
3. Save settings to Veeam.MBP.Service.exe.config.
4. Open C:\Program Files\Veeam\Availability Console\Web UI\web.config in a text editor.
5. Find the sessionExpirationTime parameter and set a new timeout value (default is "01:00:00").
6. Save settings to web.config.
7. Restart Veeam Management Backup Portal service.