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Collecting recovery media files Details: This access control list is not in canonical form and therefore cannot be modified.

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Challenge

Backup Job for a server being backed up by Veeam Agent for Windows displays the following warning:
 
Collecting recovery media files Details: This access control list is not in canonical form and therefore cannot be modified.

Solution

To resolve this issue the following registry value must be added to the server that is being backed up, and Veeam Agent for Microsoft Windows service must be restarted afterward to apply the new value.

 
LocationHKLM\SOFTWARE\Veeam\Veeam Endpoint Backup\

Type

String Value
NameRecoveryImageTempPath
ValueC:\Temp
 

How to apply the solution.

  1. Open Registry Editor (Run: regedit)
  2. Navigate to HKLM\SOFTWARE\Veeam\Veeam Endpoint Backup\
  3. Add a New>String Value
  4. Name it RecoveryImageTempPath
  5. Set the value data to be C:\Temp
  6. Restart the Veeam Agent for Microsoft Windows service (PowerShell: Restart-Service -Name VeeamEndpointBackupSvc )
 


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