Challenge
This patch fixes the following issue found in VAO 2.0. The presence of backup job objects created by Veeam plug-in backup jobs cause VAO Restore Plans to fail locating valid restore points required for the restore process.The following example shows the issue found in the Readiness Check Report: both the Infrastructure Checks and Recovery Step Checks sections of the report display the same error for the Restore Point check. The issue can also be found in any VAO report.
Solution
To install the patch, perform the following steps:1. Prepare your VAO environment for the installation process.
Make sure all VAO processes are stopped or halted on the VAO server. To do that, in the VAO UI, check that:
• No orchestration plans are in the IN USE mode (that is, all plans are neither started nor being edited).
• No readiness checks and lab tests are running.
• No reports are being generated.
• No orchestration plans are in the IN USE mode (that is, all plans are neither started nor being edited).
• No readiness checks and lab tests are running.
• No reports are being generated.
2. Install the patch on the VAO server.
On the VAO server, launch the patch installer (VAO.Server.x64_2.0.1.1463.msp), complete the installation wizard and start installation.
As soon as the installation process completes, the patch will be installed on both the VAO server and the embedded VAO agent. The following files will be updated:
• <VAOSetupFolder>\Server\Veeam.AA.Agent.exe
• <VAOSetupFolder>\Server\Veeam.AA.AgentCommunication.dll
• <VAOSetupFolder>\Server\Veeam.AA.Server.exe
• <VAOSetupFolder>\Server\AgentPackage\Veeam.AA.DeployService.exe
• <VAOSetupFolder>\Server\AgentPackage\VAO.Agent.x64.msi
As soon as the installation process completes, the patch will be installed on both the VAO server and the embedded VAO agent. The following files will be updated:
• <VAOSetupFolder>\Server\Veeam.AA.Agent.exe
• <VAOSetupFolder>\Server\Veeam.AA.AgentCommunication.dll
• <VAOSetupFolder>\Server\Veeam.AA.Server.exe
• <VAOSetupFolder>\Server\AgentPackage\Veeam.AA.DeployService.exe
• <VAOSetupFolder>\Server\AgentPackage\VAO.Agent.x64.msi
3. Install the patch on all VAO agents.
To install the patch on VAO agents running on Veeam Backup & Replication servers and Veeam Backup Enterprise Manager servers connected to VAO, do the following :
a. Log in to the VAO UI as a VAO Administrator.
b. Navigate to Administration > VAO Agents.
c. Select the VAO agent that must be repaired (the Agent Version column will display a version number lower than 2.0.1.1463 for this agent).
d. Click Repair and complete the Repair VAO Agent wizard.
e. Repeat steps c-d for each VAO agent whose version is lower than 2.0.1.1463.
As soon as the repair process completes, your agents will be updated to version 2.0.1.1463.
a. Log in to the VAO UI as a VAO Administrator.
b. Navigate to Administration > VAO Agents.
c. Select the VAO agent that must be repaired (the Agent Version column will display a version number lower than 2.0.1.1463 for this agent).
d. Click Repair and complete the Repair VAO Agent wizard.
e. Repeat steps c-d for each VAO agent whose version is lower than 2.0.1.1463.
As soon as the repair process completes, your agents will be updated to version 2.0.1.1463.
4. Run readiness checks to confirm all changes.
On the VAO server, run readiness checks for all orchestration plans to make sure there are no errors related to connections to Veeam Backup & Replication servers.
More Information
[[DOWNLOAD|DOWNLOAD UPDATE|https://veeam.com/download_add_packs/availability-orchestrator/kb2992]]MD5 for kb2992.zip: b3fa2e825cade1804fe5938531af85fd
SHA-1 for kb2992.zip: for f2969912c929b373c5babb55a8f6f3ce38410b8b