Challenge
Both Veeam Backup and Replication and Enterprise Manager are installed on the same server. Enterprise Manager is updated to Update 4 with instance license, while Veeam backup and Replication is still running an older version. After Enterprise manager update it will not start with the following error message:Cause
Veeam Backup and Replication 9.5 Update 3a or earlier do not support instance-based licensesSolution
1. Close Veeam Backup and Replication shell2. Remove license information from registry:
3. Start Veeam Backup and Replication shell (it will be running in a Free mode)
4. Remove ESXi hosts version 4.1 which are no longer supported.
5. Close Veeam Backup and Replication shell and upgrade with instance license