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How to configure Email Notifications when using Gmail or Google Apps Mail

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Challenge

You need to configure email notifications to be sent to a Gmail or Google Apps Mail account.

Cause

Use of port 587 is required for TLS when communicating with Gmail or Google Apps Mail.

Solution

For Veeam Backup and Replication please set the Port to 587 in Veeam Backup and Replication console > Menu > Options > Email Settings > Advanced.
For Veeam Availability Orchestrator please set the Port to 587 in VAO UI -> Configuration -> Email Settings -> Edit SMTP Settings.

Ensure that both Connect using SSL and This SMTP server requires authentication checkboxes are checked.

More Information

More information is available in this Google KB.

In some rare cases the ‘Access for less secure apps’ may need to be Turned On. For details, check this KB article.

 

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