How to configure antivirus exclusions to prevent interaction with Veeam Availability Orchestrator

Cause

This article documents antivirus exclusions that should help prevent antivirus software from interrupting Veeam Availability Orchestrator operation.

Solution

Antivirus Exclusions:

Folders on the Veeam Server:

• C:\Program Files\Veeam
• C:\Program Files (x86)\Veeam
• C:\Program Files\Common Files\Veeam
• C:\Program Files (x86)\Common Files\Veeam
• VBRCatalog ( [HKLM\SOFTWARE\Veeam\Veeam Backup Catalog] CatalogPath value)
• NFS (Configured in each repository, stored in [HKLM\SOFTWARE\Wow6432Node\Veeam\Veeam NFS] RootFolder value)
• C:\VeeamFLR\*
• C:\Windows\Veeam
• %programdata%\Veeam

Folder on Guest OS for VSS:

• C:\Windows\VeeamVssSupport
• C:\Windows\VeeamLogShipper
• \Device\HarddiskVolume*

Folders on VMware Backup Proxies and CIFS Repository Gateway:

• C:\Program Files(x86)\Veeam
• C:\Windows\Veeam

Folders on Windows Repositories:

• C:\Program Files(x86)\Veeam
• C:\Windows\Veeam
• %programdata%\Veeam
• *Also include the path the backup files*

Folders on WAN Accelerator:

• C:\Program Files(x86)\Veeam
• C:\Windows\Veeam
• *Path of WAN cache on WAN accelerators*

Files:

• VeeamAgent.exe
• VeeamAgent64.exe
• *.vmdk
• *.flat

Due to the complex nature of antivirus software some additional exclusions may be needed.
If your antivirus has a logging or history system please review this to see actions it may have taken that may affect Veeam Availability Orchestrator operations.

More Information

Should you have any questions, contact Veeam Support.