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VMware Virtual Server rescan failed with “Could not create SSL/TLS secure channel” error

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Challenge

When trying to add or to rescan VMware Virtual Server you get the “The request was aborted: Could not create SSL/TLS secure channel” error message in Veeam shell. 

Cause

The issue will happen during TLS handshake between Veeam server and VMware Virtual Server if its certificate signature is generated by algorithm which is not supported by OS of Veeam server. Client sends RST and terminates TCP session with VMware Virtual Server because algorithm used for generating VMware Virtual Server certificate signature is not listed in the first “Client hello” message. Following OS are affected: Windows Server 2008R2, Windows Server 2012, Windows Server 2012R2.
Wireshark analysis example: https://blogs.msdn.microsoft.com/friis/2012/08/29/tls-1-2-handshake-failure/
 

Solution

Please install this Microsoft update to resolve the issue:
https://support.microsoft.com/en-us/help/2973337/sha512-is-disabled-in-windows-when-you-use-tls-1-2
You can also add the necessary signature and hash algorithm manually in registry:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Configuration\Local\SSL\00010003
Value: Functions

Reboot Veeam server to apply changes.
 

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