Challenge
This article documents antivirus exclusions that have been found to help prevent Veeam Availability Console from blocking for proper functioning.Cause
In some instances, antivirus can prevent certain executables, processes, or agents from being correctly deployed or leveraged from the Veeam Server.Solution
Antivirus Exclusions:
Folders on the Veeam Availability Console Server including Web UI:
- C:\Program Files\Veeam
- C:\ProgramData\Veeam
- C:\Windows\Veeam
- C:\Program Files\Common Files\Veeam
- C:\Program Files (x86)\Common Files
Folders on the Veeam Availability Console Agents:
- C:\Program Files\Veeam
- C:\ProgramData\Veeam
- C:\Windows\Veeam
- C:\Program Files\Common Files\Veeam
- C:\Program Files (x86)\Common Files
- \\localhost\admin$\Veeam
- \\localhost\admin$\Veeam\Availability Console\Agent for Windows\VeeamAgentWindows.exe
Files:
- VeeamAgentWindows.exe
- ManagementAgent.exe
- VAC.CommunicationAgent.x64.msi
- VAC.CommunicationAgent.x86.msi
Due to the complex nature of antivirus software, some additional exclusions may be needed.
If your antivirus has a logging or history system please review this to see actions it may have taken that may affect Veeam Availability Console operations.